Merchant Operations

2 days ago

Noida India One 97 Full time

Job Description About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the Role: We are seeking a highly organized and proactive team member - Operations with expertise in process automation and team management. The ideal candidate will lead operational workflows, drive automation initiatives, manage a team to ensure timely task execution, and collaborate across departments to enhance efficiency. This role is suited for professionals who can balance day-to-day operations with strategic process improvements, while ensuring compliance with internal standards. Key Responsibilities: . Process Automation: Identify manual processes that can be automated collaborate with tech teams to design and implement automation solutions. . Operational Oversight: Monitor daily workflows, allocate tasks, and resolve bottlenecks to maintain seamless operations. . Data Management: Oversee the maintenance of operational databases, reports, and documentation ensure accuracy and timely updates. . Cross-Functional Coordination: Work closely with sales, customer support, logistics, finance, and compliance teams to ensure smooth execution of deliverables. . Performance Monitoring: Track KPIs, prepare performance dashboards, and present improvement plans to senior management. . Issue Escalation: Act as the point of escalation for operational delays, errors, or client/vendor concerns. . Compliance & SOP Adherence: Ensure all processes follow internal SOPs and regulatory guidelines (including KYC requirements, if applicable). . Continuous Improvement: Analyze operational trends, identify improvement areas, and implement efficiency-driven solutions. Key Skills & Competencies: . Proven experience in team handling and operations management. . Strong understanding of automation tools and process optimization techniques. . Excellent communication, coordination, and stakeholder management skills. . Advanced Excel/Google Sheets skills (formulas, pivot tables, lookups, dashboards). . Analytical mindset with the ability to interpret data and derive actionable insights. . Strong organizational skills with attention to detail. . Ability to work under pressure in a fast-paced environment. . Familiarity with KYC guidelines and operational compliance frameworks preferred. Pre Requisites: . Minimum 1-2 years of work experience in similar roles. . Bachelor / MBA relevant degree

  • Merchant Operations

    3 days ago

    Noida, Uttar Pradesh, India Paytm Full time

    **About Us**: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like...

  • Associate - Merchant Helpesk (Operations Support)

    2 weeks ago

    Noida, India Paytm Full time

    **About Us***: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like...

  • Merchant Operations Associate

    1 day ago

    Noida, Uttar Pradesh, India Paytm Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Merchant Operations - Associate About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial...

  • Merchant Operations

    5 days ago

    Noida, Uttar Pradesh, India Paytm Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited...

  • Merchant Ops

    3 weeks ago

    Noida, India Paytm Full time

    About the Team: QR/Soundbox team is one of the biggest business and payments vertical in the organisation that is focused on merchant acquisition, merchant retention and growth of merchants in India. Experience: At least 1 year of related work experience. Qualifications: 1.Graduate or above. 2.Excellent knowledge of MS Excel and Google Sheets. 3.Must have...

  • Merchant Ops

    2 weeks ago

    Noida, Uttar Pradesh, India Paytm Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Team:QR/Soundbox team is one of the biggest business and payments vertical in the organisation that is focused on merchant acquisition, merchant retention and growth of merchants in India.Experience:At least 1 year of related work experience.Qualifications:1.Graduate or above.2.Excellent knowledge of MS Excel and Google Sheets.3.Must have financial...

  • Assistant Merchant

    1 week ago

    Noida, Uttar Pradesh, India RMX Joss Fashion Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionRMX Joss Fashion Private Limited is an electrical/electronic manufacturing company located in Noida, Uttar Pradesh, India. The company is known for its innovative products and commitment to quality. RMX Joss Fashion employs a dedicated team to ensure superior product development and customer satisfaction. They focus on delivering...

  • Merchant Onboarding Associate

    1 week ago

    Noida, Uttar Pradesh, India Paytm Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Associate Merchant OnboardingAbout Us:Paytm Payment Services Limited (PPSL) is a wholly owned subsidiary of One97Communications (OCL) headquartered in Noida, India. It is a technology-driven fintech entity offering digital payments solutions and business tools to merchants. PPSL's mission is aligned with Paytm's broader goal: "to bring half-a-billion Indians...

  • Associate Merchant Onboarding

    4 weeks ago

    Noida, Uttar Pradesh, India Paytm Full time

    Paytm Payment Services Limited PPSL is a wholly owned subsidiary of One97 Communications OCL headquartered in Noida India It is a technology-driven fintech entity offering digital payments solutions and business tools to merchants PPSL s mission is aligned with Paytm s broader goal to bring half-a-billion Indians to the mainstream economy PPSL...

  • Merchant Ops

    3 weeks ago

    Noida, India Paytm Full time

    Merchant Ops (Brand EMI) - Team Lead/Assistant Manager - Central Operations Experience: At least 1 year of related work experience. Qualifications: Graduate or above. Excellent knowledge of MS Excel and Google Sheets. Must have financial background and should be able to understand the financial implications (data tally and reconciliation). Ability to plan...