Operations Excellence Manager

2 days ago


Mumbai India Snapmint Full time

Job Description About Snapmint: Snapmint is a leading fintech company redefining access to consumer credit in India. With over 10 million customers across 2,200+ cities, our zero-cost EMI platform enables responsible purchases without the need for a credit card across categories like fashion, electronics, and lifestyle. India has over 300 million credit-eligible consumers, yet fewer than 35 million actively use credit cards. Snapmint addresses this gap by offering a trusted, transparent alternative grounded in financial inclusion and ethical lending practices. Founded in 2017, Snapmint is a profitable, high-growth company doubling year-on-year. Our founding team, alumni of IIT Bombay and ISB, brings deep experience from companies like Oyo, Ola, Maruti Suzuki, and has successfully built and exited ventures in ad-tech, patent analytics, and bank-tech. We are building the future of responsible consumer finance, simple, transparent, and customer first. Responsibilities: - Develop and execute operational strategies aligned with business objectives. - Identify and implement process improvements to enhance operational efficiency. - Streamline workflows, eliminate redundancies, and optimize resource allocation. - Monitor operational performance against KPIs and provide regular reports to management. - Collaborate with compliance teams to ensure adherence to regulatory requirements. - Identify and mitigate operational risks through control mechanisms. - Foster cross-functional collaboration to optimize end-to-end operations. - Will work closely with the founder of the organisation. Skills and Qualification Required - Graduate (B.Tech/B.E.) or Post graduate with 2-4 years of experience in operations - Experience in Fintech/ NBFC is must - Experience in Creation of Reports and Dashboards - Worked on projects spanning across multiple functional domains with focus on - proper communication and documentation - Strong communication and interpersonal skills for stakeholder collaboration. - Results-oriented mindset with a focus on operational excellence - Analytical mindset with the ability to analyse complex data and make data-driven recommendations. - Knowledge into Advance excel Location: Mumbai (Vidyavihar Central Line) Working days : 6 days



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