Payment Compliance Analyst
1 week ago
Job Description Work Timings: 3 PM to 12 AM IST, Monday to Friday (flexibility required for weekends if business needs arise) Job Overview: The Escalations Specialist will be deployed in the Airbnb Escalations Team to manage high-priority customer and host escalations. This role ensures swift and accurate handling of critical cases affecting account access, payouts, verification, and account updates, supporting overall business operations and customer satisfaction. Key Responsibilities: - Triaging escalations to the appropriate team for resolution. - Actioning and resolving high-priority escalations requiring immediate attention. - Handling escalations directed to the Executive Leadership Team, including: - Account blocks - Payouts not received - Account verification issues - Host unable to update account information - Ensuring adherence to compliance and risk parameters when managing escalations. - Providing detailed, accurate, and timely resolution updates. - Collaborating with cross-functional teams to drive resolution and prevent recurring escalations. Ideal Candidate Background, Skills, and Attributes: - Experience in escalations management, preferably within compliance, payments, or risk functions. - Strong understanding of compliance and risk considerations related to customer and host profiles. - Proven experience in customer escalation handling. - High attention to detail and strong analytical ability. - Excellent problem-solving skills, adaptability, and resilience in a fast-paced environment. - Strong communication and interpersonal skills. Additional Information: - Contract extension or conversion to a Full-Time Employee (FTE) will be considered based on business needs and policy at the end of the contract. - Work-from-home setup with no travel anticipated.
-
DB Payment Analyst
2 weeks ago
Gurugram, India Milliman Full timeAbout Milliman: Independent for over 70 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business...
-
Analyst, Compliance
6 days ago
gurugram, India GLG Full timeBusiness Unit – Compliance, Screening Location – Gurugram Job Summary GLG is currently seeking an Analyst to join our Gurugram, India office within the global Compliance department, comprised of over 70 professionals. In this role you will develop strong actionable business skills – including time management, prioritization, communication,...
-
Vendor Management
2 weeks ago
Gurugram, India Sago Full timeSago is seeking a detail-oriented and proactive Vendor Management & Compliance Analyst to support our third-party risk management and compliance efforts. The role is responsible for managing the full lifecycle of vendor relationships-from onboarding and due diligence to contract reviews and ongoing compliance monitoring-ensuring all vendors meet internal...
-
Head of Payment Operations
2 weeks ago
Gurugram, India Saxo Full timeJob Description Key Responsibilities - Lead, mentor, and manage the payment operations team to achieve operational excellence - Develop and implement strategies to optimize payment processes and systems - Ensure compliance with all relevant regulations and industry standards - Collaborate with cross-functional teams to enhance payment solutions and services...
-
Analyst-Compliance
17 hours ago
Gurugram, India American Express Full timeJob Description At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to...
-
PMO (Banking or Payments)
1 week ago
Gurugram, Haryana, India Fidelity National Information Services Full time**Position Type**: Full time ** Type Of Hire**: Experienced (relevant combo of work and education) ** Education Desired**: Bachelor of Business Administration ** Travel Percentage**: 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services...
-
AM-AP Payments
1 week ago
Gurugram, Gurugram, India Genpact Full timeJob Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
-
Compliance Analyst
6 days ago
Gurugram, India VARITE INC Full timeReviewing Employee Disclosures: Examine employee disclosures of personal trading accounts and undertake necessary actions, such as initiating feed set-up formalities, account closure notifications, and performing routine follow-up on outstanding items. This includes account onboarding/set-up formalities with employees and/or brokers (e.g., completion of feed...
-
Compliance Analyst
6 days ago
Gurugram, India VARITE INC Full time- Reviewing Employee Disclosures: - Examine employee disclosures of personal trading accounts and undertake necessary actions, such as initiating feed set-up formalities, account closure notifications, and performing routine follow-up on outstanding items. - This includes account onboarding/set-up formalities with employees and/or brokers (e.g., completion...
-
Compliance Analyst
6 days ago
gurugram, India VARITE INC Full time- Reviewing Employee Disclosures:- Examine employee disclosures of personal trading accounts and undertake necessary actions, such as initiating feed set-up formalities, account closure notifications, and performing routine follow-up on outstanding items.- This includes account onboarding/set-up formalities with employees and/or brokers (e.g., completion of...