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Key Responsibilities 1 Customer Handling Greet customers warmly and respectfully Understand customer requirements and recommend suitable gold diamond and silver jewellery Assist customers in trying on products and explaining quality pricing weight and karat details Build trust and relationships with walk-in and returning customers 2 Sales Target Achievement Meet daily weekly and monthly sales targets Promote ongoing schemes such as gold savings plans and diamond kitty Upsell and cross-sell premium items or matching sets 3 Product Knowledge Maintain detailed knowledge of Gold 22KT 24KT Silver and Diamond jewellery BIS Hallmark purity and weight-based pricing Making charges and stone charges Explain offers discounts and new arrivals 4 Display Stock Management Set up jewellery on counters neatly and securely every morning Ensure proper display tagging and cleanliness Report low stock customer preferences and fast-moving items to the purchase team Participate in stock in out and daily stock check using software 5 Customer Follow-Up Call new and existing customers for feedback offers birthdays and anniversaries Update customer details and greetings in the CRM Encourage reviews on Google and following the showroom s Instagram page 6 Discipline Team Conduct Follow dress code and grooming standards Attend daily briefings meetings at 9 45 AM sharp Do not use personal mobile phones on the showroom floor Maintain cleanliness and participate in showroom hygiene checks 7 Requirements Qualification Minimum 12th Pass diploma degree preferred Experience 1 years in retail jewellery sales preferred freshers can also apply Skills Excellent communication patience product knowledge and selling skills Language Proficiency in Punjabi Hindi and basic English Personality Well-groomed trustworthy polite and energetic Perks Benefits Incentives on sales performance Staff discounts Training on diamonds gold and customer service Growth opportunity within the showroom Job Types Full-time Permanent Fresher Pay From 10 000 00 per month Compensation Package Performance bonus Schedule Day shift Fixed shift Morning shift Work Location In person