Quality Auditor-BPO, Hyderabad

We are hiring for the role of Quality Auditor- BPO with minimum 1 year of experience in Hyderabad-Hi-Tech City Looking for someone with knowledge on: KRA and KPIs of QA 7QC Tools Feedback process Fatal/non Fatal errors Call Calibration Dip Check and quality related framework Dip check and BQ Improvement PIP Management Shifts- rotational 5 days working If...

We're Hiring | Quality Auditor – Email & Chat Process (Portuguese / Spanish / Arabic) Location: Hyderabad (Work from Office) Experience: 2 to 7 Years Qualification: Any Graduate Joining: Immediate joiners preferred (must be currently in Hyderabad) Working Days: 5 days/week (2 days off)About the Role: We are hiring experienced Quality Auditors with...

We're Hiring | Quality Auditor – Email & Chat Process (Portuguese / Spanish / Arabic)Location: Hyderabad (Work from Office)Experience: 2 to 7 YearsQualification: Any GraduateJoining: Immediate joiners preferred (must be currently in Hyderabad) Working Days: 5 days/week (2 days off)About the Role:We are hiring experienced Quality Auditors with ...

We're Hiring | Quality Auditor – Email & Chat Process (Portuguese / Spanish / Arabic) Location: Hyderabad (Work from Office) Experience: 2 to 7 Years Qualification: Any Graduate Joining: Immediate joiners preferred (must be currently in Hyderabad) Working Days: 5 days/week (2 days off) About the Role: We are hiring experienced Quality...

We're Hiring | Quality Auditor – Email & Chat Process (Portuguese / Spanish / Arabic) Location: Hyderabad (Work from Office) Experience: 2 to 7 Years Qualification: Any Graduate Joining: Immediate joiners preferred (must be currently in Hyderabad) Working Days: 5 days/week (2 days off) About the Role: We are hiring experienced Quality...

We're Hiring | Quality Auditor – Email & Chat Process (Portuguese / Spanish / Arabic) Location: Hyderabad (Work from Office) Experience: 2 to 7 Years Qualification: Any Graduate Joining: Immediate joiners preferred (must be currently in Hyderabad) Working Days: 5 days/week (2 days off)About the Role:We are hiring experienced Quality Auditors with language...

We're Hiring | Quality Auditor – Email & Chat Process (Portuguese / Spanish / Arabic) Location: Hyderabad (Work from Office) Experience: 2 to 7 Years Qualification: Any Graduate Joining: Immediate joiners preferred (must be currently in Hyderabad) Working Days: 5 days/week (2 days off)About the Role:We are hiring experienced Quality Auditors with language...

JOB DETAILS 1) Reach out to prospects via telephone and email to qualify leads using a specified scoring system2) Generate marketing qualified leads that are processed as new opportunities and sent to the sales team3) Maintain and update an accurate log of activity in the CRM system4) Convey summarized key findings from phone conversations to the rest of the...

JOB DETAILS 1.Contact potential or existing customers to inform them about a product or service using scripts 2.Answer questions about products or the company 3.Ask questions to understand customer requirements and close sales 4.Direct prospects to the field sales team when needed 5.Enter and update customer information in the database 6.Take and...

Quality AuditorYour roleLocation : HyderabadRelevant Exp: 5+ YearsCandidate's main responsibilities are:Reviewing and analyzing support tickets to ensure they meet high standards of accuracy, completeness, and customer satisfaction.Sharing audit reports with the operations team and providing feedback to individualsHandling DSATs, complaints and escalations...