International Voice Process

2 days ago


Bengaluru, India Rivera Manpower Services Full time

Job Description Eligibility Criteria: - Minimum 1 year of experience in international voice process is mandatory - Excellent communication skills both spoken and written - Graduates preferred (Undergrads with strong experience may apply) - Must be open to UK rotational shifts Roles & Responsibilities: - Handle queries from High Net-Worth Individuals (HNIs) regarding banking transactions - Support customers with debit and credit card issues - Manage inbound & outbound queries related to KYC, AML, and compliance processes - Accurately assign and process invoices as per internal protocols - Deliver a high-quality customer experience while meeting SLAs and compliance standards



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