Analyst - Business Transformation & Revenue Assurance

Our PurposeWe work to connect and power an inclusive digital economy that benefits everyone everywhere by making transactions safe simple smart and accessible Using secure data and networks partnerships and passion our innovations and solutions help individuals financial institutions governments and businesses realize their greatest potential Our decency quotient or DQ drives our culture and everything we do inside and outside of our company We cultivate a for all employees that respects their individual strengths views and experiences We believe that our differences enable us to be a better team - one that makes better decisions drives innovation and delivers better business results Title and SummaryAnalyst - Business Transformation Revenue AssuranceOverview of Mastercard ServicesServices is Mastercard s professional services arm focused on driving value beyond payment transactions We harness the power of our transaction data deep payments expertise and vast network of merchant and FI partners to offer holistic solutions to our customers Our solutions comprise consulting data insights marketing services loyalty and analytics platforms and more Discover more at www mastercardservices com en Insights and Enablement team strives to drives smarter decisions and operational excellence for Services by leveraging data and technology About the Role As an Analyst - Business Transformation and Revenue Assurance you are expected to Develop a strong understanding of our business environment Engage with key stakeholders Sales Finance Controllership Risk and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes Drive Quality and Revenue assurance program to ensure right control mechanisms are established to prevent any revenue risks and compliance gaps Become a process SME in the centralized team to institute quality checks across business operations lifecycle order to cash Develop appropriate documentation e g SOPs process flows user journey maps etc Support workstream leads in successful implementation with disciplined Program management and Change management efforts in collaboration with key stakeholders Monitor process KPIs and drive continuous efficiency improvements using system enhancements tactical automation or process changes Ensure daily logs are maintained including drawing tactical insights for interventions All about you - Experience in driving business transformation digital transformation preferably for B2B services organizations - Experience in business consulting or in dealing with unstructured situations and applying first principles thinking for problem solving - 3-5 years of experience with a Chartered Accountant or Management degree prior experience in internal controls internal audit is preferable but not mandatory - Exposure to project management stakeholder management and excellent communication skills - Exposure to any of these domains is preferred though not essential - B2B Sales processes Sales productivity tools e g Salesforce CRM CPQ Data visualization and reporting platforms e g Tableau etc Corporate Security ResponsibilityAll activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must Abide by Mastercards security policies and practices Ensure the confidentiality and integrity of the information being accessed Report any suspected information security violation or breach andComplete all periodic mandatory security trainings in accordance with Mastercards guidelines