Guest Service Ambassador

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Receptionist Front Office Executive Integrated Facilities Management Work Dynamics APAC India What this job involves Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role you ll be in charge of one of the busiest places in the office the front desk Constantly on the go you ll give our visitors a warm welcome and guide them and our employees along the way In other words you will set the benchmark in giving our company a good first impression Throughout the day you will also handle all incoming and outgoing calls including distribution Therefore it is essential to remain professional and polite in the way you present yourself from appearance to behaviour You will spend each day looking at how you can maintain and improve the front office Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine These include telephone registers call tracking and client contacts Much of your time will also be spent on general admin activities and other help desk tasks Working at JLL you should constantly keep in mind that you are working in compliance with our regulations Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures On top of these you ll be expected to develop policies and procedures needed for all functions in the reception As needed you ll also take part in managing conference rooms events flower arrangement coordination and others Sound like you To apply you need to be A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception Proven experience with continuous improvement initiatives and client reporting is also vital for this role If you re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems then you might be the best fit for this job A client service champ A strong customer service focus is a pre-requisite of this job Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff regardless of their level and their demands An outstanding multitasking talent also provides a perfect complement to your skill set What we can do for you At JLL we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package Apply today Location On-site -Gurugram HR Scheduled Weekly Hours 48 Job Tags Hiring If this job description resonates with you we encourage you to apply even if you don t meet all the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at accomodationrequest am jll com This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL