Is Service Manager
4 weeks ago
Lead and manage the LRI team across North East and West locations ensuring consistent service delivery and alignment with organizational standards Manage day-to-day IS service operations to maintain business continuity Drive ITIL processes including Incident Problem Change and Service Request management Ensure IS services meet agreed SLAs and KPIs Oversee IS Service Desk operations to provide effective end-user support Act as the primary escalation point for IS service-related issues Manage vendor performance and ensure compliance with infrastructure service support standards Develop and maintain the IS Service Catalog while ensuring policy compliance Implement continuous service improvement initiatives to enhance service quality and user satisfaction Monitor analyze and report IS service performance metrics to stakeholders Ensure adherence to IT security standards and data protection requirements Collaborate with project teams for smooth transition of new services into operations Requirements Bachelor s degree in IT Computer Science or a related field Master s preferred 8-12 years of IT experience including 3-5 years in IS service management Strong knowledge of ITIL framework certification preferred Experience managing IT operations service desks and vendor relationships Familiarity with enterprise IT infrastructure networking cloud services and IT security Proven ability to drive service improvements and meet SLAs Benefits Strong leadership and team management skills Excellent communication and stakeholder engagement abilities Analytical and problem-solving mindset with strong attention to detail Ability to manage multiple priorities under pressure Vendor negotiation and contract management expertise
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Director Of Kyc Services
5 days ago
Bangalore, Karnataka, India Corporation Service Company Full timeJob Category KYC Fraud Management AVP VP - Investor Services AML KYC Transfer Agency Location Bangalore India Work Mode Hybrid Shift EMEA Americas Role Overview As AVP VP - Investor Services you will lead our India-based delivery team responsible for supporting and executing all aspects of Investor Servicing including AML KYC due diligence Transfer Agency...
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Senior Manager
1 day ago
Bangalore, Karnataka, India EXL Service Full time15 years of education with 10 years of post-qualification experience working in a large multinational finance team or BPO in General Ledger Process Month-end Close Balance Sheet Reconciliation Bank Reconciliation Direct Indirect Tax Withholding Tax Tax Compliance VAT Netting Experienced in Journal entry review and validate backups coding Prepaid Accrual...
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Home Manager
2 weeks ago
bangalore, India Home Manager for Residential Full timeJob Description: Home Manager Position Title: Home Manager Location: Residential Premises Employment Type: Full-Time (flexible hours, including weekends when required) 1. Position Overview The Home Manager is responsible for overseeing the entire household operations, ensuring smooth functioning, coordination, and maintenance of the residence. The role...
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Home Manager
1 week ago
bangalore, India Home Manager for Residential Full timeJob Description: Home Manager Position Title: Home Manager Location: Residential Premises Employment Type: Full-Time (flexible hours, including weekends when required) 1. Position Overview The Home Manager is responsible for overseeing the entire household operations, ensuring smooth functioning, coordination, and maintenance of the residence. The role...
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Bangalore, Karnataka, India Millennium Global Service Full timeCall Hr Contact 9896938251 Airport Airline Jobs Ground Staff Customer Service and Ticket Counter is a leading provider of airport and airline services in Bengaluru Airport India We are committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for our passengers We are currently seeking motivated individuals to...
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Senior Manager
2 weeks ago
Bangalore, Karnataka, India EXL Service Full timeJob Title Senior AI ML Developer Location Noida Bengaluru Experience 8-14 years Job Summary We are seeking a seasoned Senior AI ML Developer with 8-14 years of experience to design fine-tune and deploy cutting-edge ML and GenAI models focusing on OCR Image-to-Text and prompt engineering The ideal candidate will have hands-on expertise in data annotation...
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It Service Management
3 weeks ago
Bangalore, Karnataka, India Information Services Group Full timeDescription Wanted dynamic and creative individuals ready to connect with a like-minded team You ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective Free reign for free spirits doesn t mean you ve got to go it alone Over 1600 teammates from around the globe are eager to help you out when things...
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Senior Manager Of Client Accounting
4 weeks ago
Bangalore, Karnataka, India Corporation Service Company Full timeJob Category Client Services Role - Manager - Accounting Reporting Location - Bangalore Working Hours - 45 hrs week Your Role and responsibilities Business Process Management Manage a strong team of Financial Accountants and Analysts who will be responsible for client accounting which includes bookkeeping annual accounts Vat reporting and regulatory...
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Service Management Principal
3 weeks ago
Bangalore, Karnataka, India Kantar Full timeWe re the world s leading data insights and consulting company we shape the brands of tomorrow by better understanding people everywhere Our Functions teams are right at the centre of our business making sure we can always get better every day Supporting the business with things like Marketing Human Resources Finance Legal and Technology our Functions...
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Manager, It Service Desk
4 weeks ago
Bangalore, Karnataka, India Blackhawk Network Full timeAbout Blackhawk Network Today through BHN s single global platform businesses of all kinds can tap into the world s largest network of branded payment solutions BHN helps businesses grow revenue increase loyalty motivate and reward their teams disburse funds and engage consumers Branded payment solutions include the issuance and distribution of gift cards...