Senior Manager

Job Description Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What's In It For YOU - SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees - Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees - Dynamic, Inclusive and Diverse team culture - Gender Neutral Policy - Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits - Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This role is responsible for execution, implementation and handling operations of the Network Security, Vulnerability Management, and Patch management and also for managing the Network Security posture, all network security solution platforms for the organization. Role Accountability - Provide technical expertise and engineering solutions for network security policies, standards & operations - Manage different make/models of firewalls (specially Checkpoint, Fortinet , Juniper, Cisco & Palo Alto), Web gateway solution (Forward Proxy) and virtual private network (VPN) solutions - Ensure Configuration Security hardening across network infrastructure appliances (such as router, switch, firewall, load balancer, WAN accelerator etc.) - Remediate Security Incidents at Network layer by coordinating with Partner Vendor teams & IT teams to minimize adverse impact - Coordinate patch management activities for network assets along with Security Operation Team and ensure execution of patch deployment as per the schedule received from Infosec for Vulnerability identified in network domain - Interact with application teams/Business to translate service SLAs to technology requirements - Plan for projected growth and ensuring Infrastructure Security ecosystem is built to sustain service capabilities over time - Optimize resources to ensure maximum return on investment - Manage assets, track inventory and support contracts related to Network Security function - Assist business continuity and disaster recovery pertaining to Network Security - Provide escalation support on critical issues pertaining to Network Security solution platforms - Lead change, incident, and problem management for IT Infrastructure Security including creating change requests, incident Reports and Root Cause Analysis (RCA) reports - Provide routine maintenance and upgrades to server hardware, including software updates and firmware releases - Work with external auditors to close the identifies gaps in the Network domain - Perform process documentation and compliance adherence Measures of Success - Daily availability and uptime in case of any disaster and emergencies - Optimize cost of Network Security operations - Ensure compliance with all organization policies / guidelines affecting information processing - Periodic & timely reporting of Network Security Operations SLA metrics - Service uptime / availability % as per agreed SLA - Publish Security controls operational metrics as per defined timeline - Process Adherence as per MOU Technical Skills / Experience / Certifications - Network Technology and Security Certifications CCIE, CCSP-Security, F5 Professional Certification, Cisco SDWAN Certification - Experience of ISO 27001 and PCI DSS implementation - Knowledge of Network Operations & Device Functionality - Expertise in network products and enterprise network infrastructure - Knowledge on network security solutions like NIPS, APT, HIPS, WAF, NAC, and Deep Security platform - Knowledge and experience on Routers (Cisco SDWAN), Switches (Cisco Nexus), Load Balancers (F5), Firewalls (Cisco, Checkpoint, Juniper), WAN Accelerators (Riverbed/Silver Peak) etc. - Firewall Management, Web Gateway Management, VPN Service Management Competencies critical to the role - Stakeholder management - Verbal and written communication - Change Management Qualification BE / B Tech. in Computer Science/IT/ECE Preferred Industry NBFC / BFSI Industry / Telco / IT Networking