Presales Director

Job Description About Keka Keka is India's fastest-growing HRMS and payroll platform trusted by 10,000+ businesses. With a modern employee-first philosophy, Keka offers solutions across HRIS, payroll, attendance, performance, recruitment, and employee engagement. The platform is known for exceptional user experience, strong compliance capabilities for the Indian market, and deep configurability for SMEs and mid-market organizations. Position Overview The Director of Pre-Sales will lead the pre-sales function, managing a team of Solution Engineers, Technical Consultants, and other pre-sales professionals. This role is critical in driving the technical aspects of the sales process, working closely with the sales, product, and customer success teams to ensure potential customers fully understand the value of our solutions. You will be responsible for developing pre-sales strategies, creating customer-specific demonstrations, and ensuring the team effectively supports sales in driving deals to closure. The role requires a strong mix of HR-tech knowledge, SaaS selling expertise, India-market understanding, and team-building ability. Key Responsibilities Team Leadership & Management: Lead and mentor the Pre-Sales team to deliver exceptional technical support throughout the sales cycle, while overseeing recruitment, skill development, and performance management. Pre-Sales Strategy: Develop and implement a scalable pre-sales strategy that supports business objectives and drives sales success. Align pre-sales activities with the broader sales and marketing strategy to ensure cohesive customer engagement. Solution Engineering & Demos: Work closely with the team to create and deliver tailored product demonstrations, proof-of-concepts (POCs), and technical presentations that address specific customer needs and pain points. Sales Collaboration: Partner with the sales team to understand customer requirements, define solution proposals, and support the sales process from a technical standpoint, including answering RFPs, RFIs, and other technical queries. Customer Engagement: Act as a technical advisor to key prospects and customers, providing strategic insights into how our solutions can solve their business challenges. Attend customer meetings to help sales convert prospects into customers. Product Expertise: Maintain a deep understanding of the company's products and services, as well as the broader SaaS landscape, to ensure the pre-sales team can confidently position our solutions as the best fit for customer needs. Process Optimization: Continuously evaluate and improve pre-sales processes, tools, and resources to increase efficiency and effectiveness in supporting the sales cycle. Cross-Functional Collaboration: Work closely with product, marketing, and customer success teams to ensure the pre-sales team is up to date on the latest product developments, customer feedback, and competitive landscape. Reporting & Analytics: Track pre-sales performance, analyzing metrics such as win rates, deal velocity, and customer engagement. Provide regular reporting to senior leadership on pre-sales effectiveness and areas for improvement. Customer Feedback Loop: Collect and relay feedback from prospects to the product team, helping shape the product roadmap based on customer needs and market trends. Required Qualifications - Bachelor's degree in business, Marketing, or related field, MBA or equivalent experience preferred - 12+ years of experience in Presales and Solutioning within the SaaS and Analytics domain - Proven experience in enterprise-level solutioning, stakeholder engagement, and team leadership - Strong understanding of the B2B SaaS landscape, both in domestic and international markets. - Excellent communication, presentation, and negotiation skills. Preferred Skills: - Experience in selling complex enterprise SaaS solutions. - Knowledge of key sales methodologies (e.g., Solution Selling, Challenger Sales, Consultative Selling). - Familiarity with industry-specific solutions relevant to the company's product offering. What's in it for you at Keka - At Keka, sales is more than a transactionit's a strategic craft and a catalyst for transformation across organizations. As a Sales Leader, you'll help redefine the future of HR by building impactful relationships and driving business growth. - This is a high-visibility leadership role, working closely with Sales and Executive teams to shape strategy and execution. - Enjoy transparent performance-based rewards and a clear path for career advancement. - Gain exposure to cutting-edge HR technology and continuous professional development opportunities. - Be part of a collaborative, innovation-driven culture that values initiative, creativity, and growth.