Associate Iii

3 weeks ago

Thiruvananthapuram Kerala Kochi Kerala, India UST Full time

Job Title Business Analyst Associate III - Business Analysis Hiring Locations Chennai Trivandrum Kochi Experience Range 4-7 years Role Description We are looking for a highly motivated and detail-oriented Business Analyst to join our team The ideal candidate will support project delivery through effective requirements gathering stakeholder engagement and solution evaluation You will work closely with senior BAs and cross-functional teams to ensure business needs are translated into actionable solutions Key Responsibilities Assist in defining enterprise goals stakeholder needs and project objectives Apply system analysis techniques to assess capabilities workflows and limitations Document and maintain BA artefacts and ensure traceability of requirements Use BA tools and techniques for effective communication analysis and decision-making Plan and manage requirement elicitation validation and prioritization Evaluate solution options and assist stakeholders in decision-making Support implementation teams by providing clarifications on requirements Contribute to continuous improvement of BA practices templates and processes Support mentoring activities under senior BA guidance Mandatory Skills Strong understanding of Business Analysis frameworks and tools Expertise in requirement elicitation documentation and stakeholder engagement Knowledge of BA tools like JIRA Confluence Balsamiq MS Visio Lucidchart etc Familiarity with ITSM tools and concepts ServiceNow BMC Remedy Working experience in Agile Scrum Kanban and traditional SDLC methodologies Proficiency in creating user stories use cases data flow diagrams and process maps Experience in writing BRDs FRDs and test case mapping Good to Have Skills Exposure to cloud environments and Atlassian tool administration Knowledge of ITIL processes - Incident Problem Change and Request Management JIRA API and JQL knowledge Experience with metrics dashboards and performance analytics Prior involvement in mentoring junior BAs or leading smaller initiatives Soft Skills Strong verbal and written communication skills Excellent analytical and problem-solving capabilities Proactive stakeholder engagement and negotiation abilities Adaptability and quick learning mindset Strong organizational and time management skills Team collaboration and interpersonal skills Educational Qualification Bachelor s or Master s degree in Engineering Computer Science or related field Business Analysis certification CBAP CCBA or equivalent is a plus Why Join Us Opportunity to work on enterprise-grade business transformation projects Exposure to cross-functional collaboration and modern BA tools and practices Mentorship from senior analysts and career development opportunities A supportive environment to contribute to strategic business solutions Skills Jira Healthcare Servicenow Itsm About Company UST is a global digital transformation solutions provider For more than 20 years UST has worked side by side with the world s best companies to make a real impact through transformation Powered by technology inspired by people and led by purpose UST partners with their clients from design to operation With deep domain expertise and a future-proof philosophy UST embeds innovation and agility into their clients organizations With over 30 000 employees in 30 countries UST builds for boundless impact touching billions of lives in the process

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