Technical Support Engineer
2 days ago
Technical Support Engineer - Infrastructure & Cloud Experience: 3+ years Work Mode: Remote About the Role: We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow. As a Technical Support Engineer, you'll be the crucial link between our client services and engineering teams, driving customer success by helping to identify and resolve critical business issues. You'll work directly with customers, providing expertise in software development and operations, and leveraging deep knowledge of best practices for using Apache Kafka and complementary services in both Confluent Platform and Confluent Cloud. What You Will Do: Working with customers to resolve a wide range of issues with their Confluent deployments Contributing to process development - we are a small team, so we are looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture Communicating with our core engineering team to provide real-time product feedback from the field Improving product documentation and authoring knowledge base articles and runbooks Continuously enhance personal and team knowledge of Apache Kafka and associated products What You Will Bring: Prior experience as a Technical Support Engineer, Site Reliability Engineer (SRE), or DevOps specialist, with a focus on platform and cloud infrastructure. Knowledge of and troubleshooting experience with cloud networking on at least one cloud provider. For example, with AWS: you should be familiar with VPC, PrivateLink, Security Groups, NACLs, and Route 53. Hands-on experience with Ansible, Terraform or any other Infrastructure as Code(IaC) tools. Or you have experience with Kubernetes management or application deployment on K8s. Knowledge of SSL/TLS and hands on troubleshooting experience. Knowledge of various authentication techniques (basic, token, OAuth, SSO). Knowledge of Authorization concepts (ACLs and RBAC). Proven experience troubleshooting applications in Linux/Unix environments and familiarity with command-line tools. A strong understanding of the Kafka protocol or a willingness to become an expert in Apache Kafka. Experience diagnosing, reproducing, and resolving customer issues. Desire to make customers successful through direct interaction. Looking for candidates sitting in EST or CST time zones to support clients
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Technical Support Engineer
2 days ago
Delhi, India Evalify-IQ Full timeProvides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support.Essential Job Functions:Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met.Assists customers in resolving technical problems by providing guidance...
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Delhi, India Tek Support Full timeJob Title: AI/ML Engineer – Technical Interview Panel ExpertExperience Level: 20+ years (with core ML/DL hands-on background)Location: RemoteEmployment Type: Full-TimeJob Summary:We are hiring a seasoned AI/ML Engineer to join as a Technical Interview Panel Expert , responsible for evaluating candidate technical depth in machine learning, deep learning,...
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Delhi, India Tek Support Full timeJob Title: AI/ML Engineer – Technical Interview Panel Expert Experience Level: 20+ years (with core ML/DL hands-on background) Location: Remote Employment Type: Full-Time Job Summary: We are hiring a seasoned AI/ML Engineer to join as a Technical Interview Panel Expert , responsible for evaluating candidate technical depth in machine learning, deep...
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2 weeks ago
Delhi, Delhi, India Radware Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescription : Radware has changed how businesses are securing the digital experience. As a result, its now the recognized industry leader and undergoing explosive growth in the rapidly expanding security market. A leading provider of cyber security and application delivery solutions, Radware (RDWR) is looking for a Tier 2 Technical Support...
