Quality Head for Tax
3 days ago
This position is best suited for a professional from a BPO or consulting background—someone who thrives in complex, matrixed environments and brings deep expertise in quality frameworks, risk management, and stakeholder engagement. Candidates with extensive technology or GCC-only experience may not be the ideal fit.
Key Responsibilities
- Strategic Quality Leadership:
- Define and execute a comprehensive quality strategy for tax and corporate functions, aligned with organizational goals and global standards.
- Governance & Compliance:
- Establish robust governance models and quality frameworks to ensure consistency, compliance, and risk mitigation across geographies.
- Executive Advisory:
- Act as a senior advisor to leadership on quality, regulatory, and risk-related matters, influencing decision-making at the highest levels.
- Operational Excellence & Cost Optimization:
- Drive process standardization, automation, and continuous improvement initiatives aimed at enhancing efficiency and delivering cost savings across operations.
- Technology Enablement:
- Evaluate and implement quality tools and technologies to improve accuracy, scalability, and reporting capabilities.
- Global Stakeholder Engagement:
- Collaborate with senior stakeholders across tax, legal, finance, and IT functions—preferably with experience engaging teams in the US and UK.
- Cross-Functional Leadership:
- Lead quality councils and working groups to foster alignment, share best practices, and embed a culture of excellence.
Ideal Profile
- 15+ years of experience in quality assurance, corporate governance, or tax operations within a consulting or BPO environment.
- Proven track record of leading global quality programs in IT consulting or professional services.
- Strong understanding of international tax regulations, corporate compliance, and enterprise risk frameworks.
- Exceptional stakeholder management and communication skills across diverse geographies and functions.
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