Senior Sales Specialist

Job Description About NetCom Learning NetCom Learning is a leading IT training and learning solutions provider, empowering organizations and professionals worldwide to upskill and stay ahead in a rapidly evolving tech landscape. As a trusted partner to top technology vendors such as Microsoft, AWS, CompTIA, EC-Council, Cisco, and Adobe, we deliver world-class learning programs to help businesses drive growth, innovation, and transformation. With over two decades of industry expertise, NetCom Learning has earned a strong reputation for delivering impactful training solutions across the globe. Our Bangalore office is at the heart of our growth strategy, driving sales and customer success in the US market. About The Role The Senior Sales Specialist will actively engage, qualify, and close new business opportunities for NetCom Learning's portfolio of IT training and certification solutions targeting SMB(small and medium-sized businesses) clients in the US. Success in this role requires not only meeting sales goals through disciplined core B2B outbound sales outbound engagement, but also acting as a trusted advisor, identifying client training needs and recommending relevant programs that align with industry trends and workforce upskilling requirements. This position requires a strong background in cold calling, lead generation, and end-to-end deal closure. Key Responsibilities - Prospecting & Lead Generation: - Proactively research and identify SMB segments with IT training and upskilling needs using cold calling, email campaigns, LinkedIn, and outbound digital channels. - Conduct needs analysis conversations to assess client pain points and learning requirements for technologies such as AWS, Microsoft, cybersecurity, and AI. - Consultative Solution Selling: - Perform thorough needs assessments, mapping training solutions (technical courses, certification prep, custom training) to client business objectives, budgets, and IT team skill gaps. - Present NetCom Learning's USPssuch as flexible delivery models, hands-on labs, and post-course supportto key decision-makers to maximize program adoption. - Relationship Management: - Build trusted, ongoing relationships with HR, L&D, and IT leaders to position NetCom Learning as their primary training partner for continuing education and workforce transformation. - Drive repeat business through strategic follow-ups, client success check-ins, and renewals for ongoing learning pathways. - Pipeline & CRM Management: - Ensure accurate and detailed documentation of all prospect and deal activity in NetCom Learning's CRM, including needs assessments, solution proposals, and negotiation progress. - Use CRM insights for strategic follow-ups and pipeline health monitoring. - Sales Target Achievement: - Consistently meet or exceed individual and team revenue, course enrollment, and new logo acquisition targets each month and quarter. - Report on progress towards KRA's, such as conversion rates, average deal size, and client satisfaction (CSAT/NPS metrics). Qualifications & Skills - Minimum 3+ years B2B outbound sales experience, specializing in cold calling and training/IT services deal closure in the US market. - Solid track record of sales quota attainment, ideally in tech education or IT solutions industries. - Excellent verbal and written English; able to deliver clear, professional communications and consulting presentations. - Working knowledge of IT infrastructure, cloud, cybersecurity, and certification pathways is strongly preferred. - High level of self-motivation, independent work style, and adaptability to dynamic targets and rapid change. What NetCom Learning Offers - Competitive base salary, attractive commissions, and performance incentives for deal closure and client retention. - Collaboration with global enterprises and high-growth SMBs, plus exposure to market-leading IT vendors and certification brands. - Structured onboarding, ongoing skills development, and career progression opportunities within the organization.