Urgent Search: Senior Analyst

2 weeks ago


Gurgaon, Haryana, India Eclerx Full time
Job Description

- Minimum of 4-5 years experience in Citrix Administration
- Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms..
- Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops
- Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace.
- Installing and publishing applications to the users through XenApp Servers as per Client requirements.
- Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix.
- Knowledge in Citrix Director and configuring alerts as per best practices.
- Maintain high availability and perform DR activities between multiple data centers
- Worked in the area of Virtualization with XenCenter
- Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile.
- Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration
- Review periodic reports of server health, resource usage, user experience, and overall environment performance.
- Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
- Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management
- Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

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