Sales Consultant

Job Description About Medfortune Healthcare Training Academy Medfortune Healthcare Training Academy is dedicated to delivering high-quality online medical and healthcare training courses for students and professionals. We offer flexible, accessible courses that help learners upgrade their knowledge and skills in healthcare, enabling career growth and better opportunities. Role Overview We are looking for a motivated, personable, and goal-oriented Sales Consultant to join our team. In this role, you will be responsible for contacting prospective leads, guiding them about our medical courses, converting them into enrolled students, and helping them choose the right course based on their aspirations. Your focus will be on building trust, understanding potential students needs, and ensuring a smooth enrollment process. Key Responsibilities - Reach out to leads generated through our website, digital marketing campaigns, referrals, or other channels. - Initiate and conduct phone calls / video calls / chats with prospective students to understand their educational background, career goals, and motivations for enrolling. - Present our course offerings, features, benefits, structure, and outcomes clearly and persuasively. - Address queries about course curriculum, fees, payment plans, and support services. - Help prospective students choose the most suitable course according to their needs. - Follow up with leads to nurture interest and convert them into confirmed enrollments. - Maintain accurate records of conversations, follow-up status, and student data in CRM or spreadsheets. - Meet or exceed monthly enrollment / conversion targets set by the academy. - Coordinate with the academic or support team to ensure smooth onboarding/enrolment for new students. - Provide feedback to marketing/management about common queries, objections, and potential improvements in lead handling. Qualifications & Skills Required - Strong communication skills both verbal and written. - Comfortable talking to people, understanding their needs, and explaining course information clearly. - Good interpersonal skills, empathy, active listening, and ability to build trust quickly (not just hard-sell). - Self-motivated, results-driven, and able to work independently. - Basic computer skills: comfortable using tools like spreadsheets, CRM, email, chat, calls. - Willingness to work flexible hours, if needed (to accommodate leads in different time zones or varied schedules). Preferred / Advantageous - Previous experience in sales, tele-sales, education counselling, or as a course consultant especially for online courses or in healthcare / education sector. - Familiarity with medical / healthcare education or general awareness of medical courses or training sector. - Basic understanding of the concerns and motivations of aspiring students (e.g. career growth, certification value, flexibility). - Empathy and ability to advise not just sell to ensure good fit between student and course. What We Offer - Opportunity to be part of a growing online healthcare-education academy, making a real difference in people's careers and lives. - Flexible working environment (remote/online) ideal for individuals comfortable with remote work. - Incentive / commission-based remuneration tied to performance (enrollments / conversions), plus base pay (if applicable). - Collaboration with a supportive team marketing, academic, and operations to help students succeed. - Chance to grow personally and professionally as part of a mission-driven, education-oriented organization. Reporting & Work Setup - This role reports to the Head of Sales / Admissions Manager (or equivalent). - Work mode: Remote / Online (with regular virtual meetings). - Expected daily / weekly working hours: flexible, but must ensure timely follow-ups and availability to handle leads.