Network Support Engineer

1 day ago

Greater Bengaluru Area, India Hamilton Barnes ? Full time

Job Title: Network Support Engineer Location: Bangalore (Hybrid) About the Opportunity: Join a rapidly expanding technology company building its Network Support Division in Bangalore. You’ll support enterprise customers running complex, high-performance network environments while working with proprietary hardware and software. This role offers exposure across Routing, Switching, Wireless, DNS Security, VPN, and SD-WAN, providing the chance to work at the forefront of modern network infrastructure. If you’re passionate about troubleshooting, enjoy problem-solving, and want to sharpen your skills in next-generation network infrastructure, this is the perfect environment to progress your career. Key Responsibilities: - Deliver high-quality network support to enterprise customers, ensuring issues are resolved efficiently and effectively - Troubleshoot and diagnose complex routing, switching, wireless, and security problems across LAN and WAN environments - Work closely with engineering teams to escalate and document product issues, ensuring continuous improvement - Create and maintain technical documentation and knowledge base content - Collaborate with peers to refine internal processes and drive technical excellence across the team Desirable Certifications: - Cisco (CCNA, CCNP, CCIE) or Juniper (JNCIA, JNCIS, JNCIP) in Routing & Switching or Wireless certifications Required Skills & Experience: - Excellent English communication skills. Clear, respectful, and proactive communication is not optional - it is fundamental to our client and their customer relationships. - Strong knowledge of Routing, Switching, and Wireless (LAN/WAN) - Ability to troubleshoot, configure, and manage issues across all layers 1–4. - Proven troubleshooting experience in large-scale enterprise environments - Strong analytical, documentation, and communication skills - Team player who thrives in fast-paced, high-performance settings Benefits: - Work with cutting-edge, in-house developed networking technology - Join a company that values deep technical expertise and career growth - Competitive salary and benefits - Hybrid working model with collaborative office days If interested, please submit an updated resume.

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