Fulfillment IQ

Job Description Job Title : AI Software Engineer Location : Bangalore, India or fully remote for exceptional candidates. Employment Type : Full-Time (Onsite, Hybrid, or Remote options available) Reports to : IT Head of the Development team About Fulfillment IQ (FIQ) At Fulfillment IQ, were disruptors in the supply chain and logistics sector. As an award-winning supply chain tech company, we design and deliver cutting-edge solutions for D2C brands, retailers, and 3PLs. Our teams thrive on solving complex logistics challenges, from developing custom software and advising on tech stack selection to implementing advanced supply chain technology. If youre passionate about problem-solving, thrive in dynamic environments, and want to make an impact, wed love to have you on board. Role Overview As an AI Software Engineer at Fulfillment IQ, you will design, develop, and deploy intelligent applications that leverage generative AI, machine learning, and natural language processing. Youll collaborate with engineers, product managers, and domain experts to deliver scalable solutions across supply chain, logistics, and enterprise automation. This role requires expertise in AI/ML model development, software engineering best practices, and deploying AI solutions into production environments. Key Responsibilities - Design and implement AI-powered applications with a focus on NLP, LLM fine-tuning, and generative AI. - Develop production-ready code and integrate AI solutions with APIs, databases, and enterprise systems. - Build rapid prototypes using AI-assisted coding tools (e.g., Claude, GitHub Copilot, Cursor) to accelerate delivery. - Apply software engineering best practices including automated testing, CI/CD, and scalable architecture design. - Evaluate, optimize, and monitor AI model performance for accuracy, efficiency, and reliability. - Document workflows, prompt engineering strategies, and best practices for future development. Qualifications & Skills - Bachelors or Masters degree in Computer Science, Artificial Intelligence, Data Science, or related field. - 3-5 years of professional experience in AI/ML engineering or applied NLP. - Strong programming skills in Python (preferred), with experience in frameworks such as TensorFlow, PyTorch, or Hugging Face. - Hands-on experience with AI-assisted coding tools (Claude, GitHub Copilot, Cursor, etc.) - Solid understanding of software architecture, RESTful APIs, and cloud platforms (AWS, GCP, or Azure). - Proficiency with Git and CI/CD pipelines. - Strong analytical mindset with the ability to validate and refine AI outputs. Preferred Qualifications - Experience in supply chain, logistics, or enterprise applications. - Familiarity with MLOps tools and practices for managing model lifecycle. - Exposure to computer vision, recommendation systems, or time-series modeling. Key Performance Indicators (KPIs) - Development efficiency metrics : Including cycle time, deployment frequency, change failure rate. - AI model performance : Accuracy, precision, recall. - business impact metrics : ROI, cost reduction, process automation levels), and quality and reliability metrics (bug rates). AI Model Performance KPIs - Accuracy, Precision, Recall : Measures of how well the AI model performs its intended function. - Model Confidence/Probability Scores : The AI's certainty in its outputs. Why Youll Love Working Here At Fulfillment IQ, we dont just build supply chain solutionswe build careers, friendships, and unforgettable experiences. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members. Heres what makes working with us a rewarding experience : Work That Matters - Imagine being part of projects that reshape the supply chain industry and create real-world impact. - Your work here wont just meet expectations, itll set new ones. Career Growth That Matters - Were serious about growth. - Whether its training, mentorship, or new challenges, well help you go from good to exceptional. Flexibility To Thrive - Whether you prefer working remotely, in a hybrid setup, or on-site, we offer flexible options to help you balance work and life effectively. We Celebrate You - From work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events. A Collaborative Culture - Work alongside some of the brightest minds in the industry. - Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued. Perks Youll Appreciate - Employee Health : In addition to the statutory Employees State Insurance (ESI), we provide a comprehensive private health insurance plan for you and your family. - Time Off : Our time-off policy includes statutory leave entitlements like earned leave and casual leave, as well as sick leave and public holidays. - Retirement : We provide retirement savings through mandatory contributions to the Employees Provident Fund (EPF), in addition to other company-offered plans. - Professional Growth : We provide a dedicated learning and development budget to support your career growth. - Flexible Work : We offer flexible work schedules and remote work options. - Perks : We provide reimbursements for business travel, internet, and workstation expenses, as well as anniversary rewards and employee stock options (ESOP). - Community engagement : You can participate in team events and in-person organizational meetups. Life At Fulfillment IQ - Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. - Fulfillment IQ is an equal opportunity employer. - We celebrate diversity, inclusivity, and are committed to creating a culture of equitable opportunities for all employees. (ref:hirist.tech)