[Apply Now] infra-admin
3 weeks ago
Job Description
Key Responsibilities:
- Support Desktop Laptop OS
- Windows Mac installation configuration troubleshooting
- Microsoft patches AV and desktop application support
- Troubleshoot Desktop Laptop OS Configuring of Driver Devices
- Install troubleshoot standard software
- Email Application Support
- Basic LAN
- IP address allocation conflicts able to differentiate the required network from others
- Wireless LAN troubleshooting
- Perform Install Move Add or Change IMAC at the workstation level
- AD domain
- Resolve Printer installation and sharing related issues Network Local Printer
- Scanner relates issues troubleshooting
- In case of hardware problems escalate to hardware vendors
- Remote Support Desktop and Remote Assistance
Technical Requirements:
- 5 years of experience in Desktop support
- Strong Experience in windows 10 and 11 support
- Able to manage a team of 10 20 members
- Mandatory to work 24X7 shifts
- Experience with scripting automation using Vbscript powershell or other scripting languages with three years experience using PowerShell to automate task would be an added advantage
Preferred Skills:
Technology->Backup Administration->Commvault,Technology->EUC->EUC-Others,Technology->EUC-Patching_and_Distribution->SCCM,Technology->Server-OperatingSystemAdministration->Windows Server Admin->Windows,Technology->Database Administration->MS SQL Server->SQL Server,Technology->Microsoft Technologies->Windows OS,Technology->Infrastructure-Server Administration->MS-Windows->Windows10 Migration,Technology->AS/400 technologies->MQ Series with AS400,Technology->Infrastructure-Storage-Administration->Server-Storage-Others,Technology->Storage Administration->EMC,Technology->Database->Microsoft SQL Server,Technology->Server-Virtualization->Vmware-ESX->Vmware
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