ServiceNow HRSD Developer

4 weeks ago

Bengaluru, India Tata Consultancy Services Full time

Job Description Role: ServiceNow HRSD Developer Required Technical Skill Set: ServiceNow, HRSD/ESC Modules, Java/JavaScript Desired Experience Range: 5+ Years Location: PAN India Desired Competencies (Technical/Behavioral Competency) Must-Have Technical Competency - Experience in development and customization of the ServiceNow HR Service Delivery[Employee Service Management] applications, including: - HR Case Management - HR Knowledge Management - Employee Service Center (Portal) - Enterprise Onboarding and Transitions (Lifecycle Events) - Employee Document Management - Performance Analytics for HR - Integration experience with HRSM/HRIS system (Workday, SAP SuccessFactors) - Integration experience with directories, such as Active Directory using methods such as LDAPs - Web Services, JDBC, SFTP integration experience - Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing - Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS - Must be ServiceNow Certified Systems Administrator and Certified Implementation specialist in HRSD - Should possess knowledge in Agile/Scrum methodology - Basic knowledge with ITIL/industry standards and HRSD processes - Knowledge of software development lifecycle (SDLC) Behavioral competency - Effective communication skills with both non-technical and technical audiences (verbal and written) - Excellent Interpersonal skills to work with the project team members collaboratively - Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives) Good-to-Have - ServiceNow Certified Implementation Specialist in ITSM - ITIL V3/V4 foundation certification - Service Certified Application developer[CAD] certification Responsibility of / Expectations from the Role - Identify and define business solutions for all HR users, aiding in translating HR business requirements into technical requirements - Work in conjunction with ServiceNow Platform Administrator and ITSM developers - ServiceNow HRSD module configuration and development, including data imports and software integrations with HR systems of record - Assists with troubleshooting patch/release management focusing on HRSD - Develops UI forms, fields, notifications, Automation scripts , integrations ,workflows and reports - Create, monitors, modifies, and publishes service catalog workflows with approvals - Work with HR team to design and create Employee Service Portal - Creates access control rules (ACLs) and validations in various workflows - Understand the given application requirements and capture User Stories - Understand and follow the Best Practices and Standards/Guidelines for development - Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories - Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria - Responsible for the code quality of assigned tasks - Perform Unit Testing and do documentation as required - Provide support to the users during the User Acceptance Testing - Provide required training to the HRSD fulfiller and Administration users on the user stories developed

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