ServiceNow Developer – HRSD

7 days ago


Bengaluru, India InfoBeans Full time

About the RoleWe are seeking a skilled ServiceNow Developer with strong HRSD expertise to design, build, and optimize HR service delivery solutions within the ServiceNow platform. The ideal candidate will have hands-on experience implementing HR modules, automating HR workflows, and enhancing employee experiences through scalable and secure configurations.Key ResponsibilitiesHRSD Implementation & DevelopmentImplement and configure ServiceNow HR Service Delivery (HRSD) modules including:Case & Knowledge ManagementEmployee Service Center (ESC)Lifecycle Events (Onboarding, Offboarding, Transitions)Playbooks & HR TemplatesCustomize and enhance HR workflows, forms, record producers, and UI pages.Platform Configuration & CustomizationDevelop and maintain client scripts, UI policies, business rules, Flow Designer flows , and integrations related to HRSD.Build custom HR solutions using:Flow Designer & Integration HubService Catalog & HR Catalog ItemsHR Knowledge Base and portal enhancementsApply best practices for HR data privacy, security, and access controls.Integrations & AutomationIntegrate HRSD with external HR systems (Workday, SAP SuccessFactors, Oracle HCM, etc.) using REST/SOAP APIs.Troubleshoot integration issues and ensure data flows accurately across systems.Collaboration & SupportWork closely with HR teams, business analysts, and platform architects to gather requirements and deliver high-impact HR solutions.Provide ongoing support, enhancements, and platform upgrades related to HRSD.Participate in testing, deployment, and documentation of HR solutions.Required Skills5-7 years of hands-on experience as a ServiceNow Developer .Strong expertise in HR Service Delivery (HRSD) implementation.Proficiency in JavaScript, Glide API, Flow Designer, Business Rules, Client Scripts.Experience with integrations using REST/SOAP.Solid understanding of ServiceNow data model, ACLs, and security best practices .Excellent communication and stakeholder collaboration skills.Preferred QualificationsServiceNow Certified System Administrator (CSA) .ServiceNow HRSD Implementation Certification (highly preferred).Experience with Employee Center/Employee Center Pro.Familiarity with Agile/Scrum development environments.



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