Senior admission counsellor

14 hours ago

Hyderabad India Digital Nest Full time

Job Description - We're looking for an Inside Sales Specialist /Admissions Counselor who is extremely customer centric and is excited by the challenges of a new emerging business environment. - As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. - You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales. Roles & Responsibilities: - Responsible to manage & convert leads for versatile programs which are in collaboration with renowned Universities - Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media. - Identifying references through the existing customer base to increase the sales pipeline - Details pertaining to lead discussions & conversion should be updated real-time on CRM (Leadsquared) software - Responsible for adherence of the inside sales process, tools and data management. - Meet and exceed the given weekly, monthly and quarterly targets in terms of revenue as well as number of enrolments. - Handle Objections and Price Negotiation in order to generate Sales Revenue. - Want to maintain effective communication till the time the learner is onboard Requirements - Excellent written and spoken communication skills (English proficiency). - Strong sales bent of mind, in order to understand and effectively communicate what Digital Nest is offering to its prospective students and close applications. - Approachable and vibrant personality. - Ability to approach any situation with patience and very strong empathy. - Passion to deliver the highest levels of customer service at all times. - Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines. - Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable. - Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines.

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