Senior Admission Counsellor

7 days ago


Noida India upGrad Study Abroad Full time

Job Description Job Title: Senior Admission Counsellor Company: upGrad Location: Noida - Sec 125 About upGrad: Asia's largest Learning & Skilling company offering programs in Data Science, ML, Product, MBA, Digital Marketing, etc. Focused on high-quality, accessible education. Role Summary: Drive lead engagement, qualify prospects, build trust, and schedule Video Counselling (VC) sessions for Admissions Counsellors. Act as the first touchpoint between learners and upGrad. Key Responsibilities: - Call and engage assigned leads via auto-dialer - Qualify interest, needs, and eligibility - Build rapport and address learner queries - Schedule VC sessions for qualified leads - Coordinate with counsellors for smooth follow-through - Maintain CRM records and follow-ups Requirements: - Min 2 years EdTech sales (Study Abroad is a plus) - Graduate, 6-day work week experience - Individual contributor with proven targets - Strong English communication, empathy, persuasion - Basic MS Office + CRM skills KPIs: - 300 mins talk time per day - 5 VC bookings per day - 80% lead connection rate - Meet weekly revenue targets



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