Executive - Transport

Job Description

Job Title

Executive - Transport

Job Description Summary

To ensure seamless, safe, and cost-effective transport operations for employees by coordinating daily fleet movements, managing vendor performance, and adhering to compliance requirements, while simultaneously maintaining accurate data records and generating MIS reports to support decision-making, cost control, and process improvements in transport management.

Job Description

About the Role:

- Transport Management

Coordinate daily staff transportation (pick-up & drop) schedules across locations.

Monitor vendor adherence to SLA vehicle punctuality, condition, driver conduct, safety norms.

Plan route optimization for cost efficiency and timely service.

Ensure compliance with statutory requirements (permits, insurance, pollution, etc.).

Track fleet utilization and fuel consumption; highlight deviations.

Handle transport-related escalations from employees and resolve issues promptly.

Conduct periodic audits of vehicles and vendor performance.

- MIS & Data Reporting

Maintain transport-related databases employee usage, trip logs, vendor billing, fuel costs.

Prepare daily/weekly/monthly MIS reports on transport operations (cost, utilization, performance).

Support management with analytical dashboards for cost trend analysis and budgeting.

Track employee ridership, no-shows, and attendance linkage (if applicable).

Provide MIS inputs for vendor invoice verification and cost reconciliations.

Highlight anomalies, trends, and recommend corrective actions to optimize cost and efficiency.

- Compliance & Safety

Ensure adherence to company transport policy and safety standards.

Conduct regular driver briefings on safety, behavior, and compliance.

Maintain records of accidents, incidents, and corrective actions.

Coordinate with Admin/HR for employee safety protocols during travel.

- Vendor & Stakeholder Management

Act as key point of contact between company, employees, and transport vendors.

Coordinate service requests, changes in routes, or additional transport requirements.

Support in vendor performance reviews with MIS data and analysis.

Ensure smooth, safe, and timely transportation for employees.

- Prepare and monitor daily transport schedules (pick-up & drop).
- Coordinate with drivers/vendors for punctual service.
- Monitor fleet utilization and optimize routes.
- Handle employee transport-related escalations and resolve issues.
- Ensure vehicle upkeep, availability, and documentation compliance.

Provide accurate and timely reports to support management decisions.

- Maintain trip data, employee usage, and vendor billing records.
- Generate daily/weekly/monthly MIS reports (cost, utilization, SLA adherence).
- Analyze transport trends, costs, and performance indicators.
- Support invoice verification with accurate MIS inputs.
- Create dashboards for management review.

Ensure vendor performance and cost efficiency in transport operations.

- Track vendor adherence to SLA and service quality.
- Conduct periodic vendor performance evaluations.
- Verify and validate vendor invoices with supporting MIS.
- Support cost optimization initiatives (route planning, fuel analysis).

Other

- Proactively review workplace systems / processes to innovate and continuously improve the business performance and workplace experience
- Performs other duties as requested by your direct manager
- Occasional requirement to work extended hours during peak times or to assist with major functions/events
- Development of operational standards / playbooks / operating manuals for all aspects of the business

About You

- 36 years of experience in transport operations, fleet management, or facility management support.
- Hands-on experience in preparing and managing MIS reports, dashboards, and data analytics.
- Experience in working with transport vendors, fleet scheduling, and cost control.
- Exposure to employee transport services in corporate/large facility setups preferred.
- Strong coordination and communication skills for managing vendors and stakeholders.
- Analytical mindset with attention to detail.
- Ability to work under pressure, handle escalations, and ensure timely resolutions.
- Problem-solving attitude with focus on cost optimization and efficiency.
- Graduate

Why join Cushman & Wakefield

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

Being part of a growing global company;

Career development and a promote from within culture;

An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us (For AUS only) We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: Cushman & Wakefield'