Executive - Customer Support (0-2 Yrs) Gurgaon/gurugram (after-sales/customer Service)
3 weeks ago
Job Title Customer Support Executive - Retention Cancellations E-commerce Location Gurgaon Work from Office Experience Required Minimum 6 months - 1 year Preferred Industry E-commerce sales retention About the Role - We are looking for dynamic and customer-focused professionals to join our support team for a leading refurbished electronics platform - As a Customer Support Executive you will be responsible for handling cancellation requests and driving customer retention by offering persuasive support and maintaining high service standards across chats calls and emails Key Responsibilities - Handle inbound and outbound customer interactions related to order cancellations - Persuasively engage with customers to retain orders and avoid cancellations - Coordinate with the business operations team when cancellation requests are escalated - Ensure timely refund processing post confirmed cancellations - Deliver consistent service quality across calls chats and emails - Maintain key performance metrics including FRT First Response Time AHT Average Handling Time and Retention Candidate Requirements - Minimum 6 months of experience in customer service 1 year preferred - Prior experience in E-commerce retention or sales processes is highly desirable - Strong communication skills with a logical and customer-first approach - Comfortable working across multiple channels - voice chat and email - Ability to handle objections and retain customers effectively - Open to both undergraduates and graduates preferred graduates interested candidates can share your cv ref updazz com
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Gurgaon, Haryana, India MannuBhai Service Expert Full timeWe re Hiring Customer Care Executive Follow-Up Role Location Gurgaon Haryana- Open Positions 2 Female Candidates Working Days 6 Days a Week - Rotational OffPosition Customer Care Executive CCE - Follow-Up Key Responsibilities - Make follow-up calls to existing and potential customers - Maintain accurate records of calls and update CRM regularly - Coordinate...
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Customer Support Role
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Gurgaon, Haryana, India BlackHardStone Full timeJob Title Apprenticeship Program - 12th Pass Freshers Multiple Roles Company ConcentrixLocation Gurugram Onsite Role Type Full-Time ApprenticeshipStipend - 15 000 month About the Program Concentrix a leading global business services company is offering a paid full-time apprenticeship program designed for 12th pass students and freshers This is your chance to...
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Gurgaon, Haryana, India IMR Soft Full timeJob Title Customer Support Executive - Rocky Domestic Voice Process CL12 Location Gurgaon CNX Ggn Industry BPO ITESDepartment Customer Support - Voice Domestic Employment Type Full-time We are hiring enthusiastic and customer-focused individuals for the Rocky Domestic Voice Process CL12 at Gurgaon This is an excellent opportunity for fresh graduates and...
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Gurgaon, Haryana, India number 11 Full timeJob Title Blinkit Process Customer Service - Location Gurugram Udyog Vihar Phase-4 Sector-18- Salary Up to - 25 000 CTC For Fresher s And Up to - 30000 CTC For Experienced- Qualification Graduates Undergraduates both can apply- Experience Fresher Experienced both can applySkills Required 1 Excellent communication skills in English spoken and written 2 Good...
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Marketing Executive
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Gurgaon, India Aop Hr consultancy Full timeHello All, Urgent Opening for Marketing Executive - Fresher - in consultancy firm - 5 days working - Sector 48 Gurgaon Please feel free to contact us. Plesae find the JD for this role. Location - Vipul Business Park, Sector 48, Gurugram, 122018 Job Description -Marketing Executive - Experience Required - 0-2 yrs conducting research and analyzing data to...
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Gurgaon, Haryana, India Global Employees Full timeWe are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives Freshers who are eager to start their career in customer service are welcome to apply The role involves handling customer queries resolving issues and ensuring customer satisfaction through effective communication Key Responsibilities - Handle...
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Gurgaon, Haryana, India Jobted IN C2 Full timeIntenim Technologies Pvt Ltd is an IT products and services company In Jan 18 the company ventured into E-Commerce domain and launched brand VOILA- which is eCommerce business consultancy services vertical Today VOILA- has many business niches namely VOILA BIZ VOILA STUDIO VOILA RETAIL VOILA KART and VOILAUX For now we are looking for a Business Development...
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Customer Support Executive
4 weeks ago
Gurgaon, Haryana, India Elevate X Solutions Full timeCustomer Support Executive - Hebrew - Work Mode Work From Office- Position Customer Success Associate- Skillset Excellent comms in Hebrew Certification mandatory C1-level - Qualification Graduate- must- Interview rounds HR Round Ops Round Client Round- Salary Hebrew - 14 LPA- Location Block A Sector 30 Gurugram Haryana 122001- Experience Minimum year months...
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Gurugram, Haryana, India Capital Placement Services Full time**Gurgaon** Job description Interacting with clients on phone, Inform client about products, guide them about process and costing. Close the sales deal Coordinate with internal teams - design & operations to ensure timely delivery to client Person must be based in Gurgaon Good communication skills are required (English) Person should be ambitious and...
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Veranda Highered
4 weeks ago
Gurgaon, Haryana, India VERANDA MANAGEMENT LEARNING SOLUTIONS PRIVATE Full timeRole OverviewAs a Customer Service Executive you will be the primary point of contact for our learners You will ensure a smooth customer experience by addressing queries resolving issues and providing proactive support through various communication channels Role OverviewAs a Customer Service Executive you will be the primary point of contact for our learners...
