Customer Service Trainer

Job DescriptionJob description- Conduct comprehensive training programs from start to finish for new and existing CSRs.- Deliver engaging classroom and blended training sessions that add value to learners.- Conduct refresher training sessions to enhance the CORE skills of the Customer Service CSRs on the operations floor.- Design and prepare training...

1.Self - Awareness, Behaviour Skills, time management, critical and adaptive thinking, problem-solving, creative thinking, social and cultural awareness, emotional awareness, learning to learn for continuous learning etc. in personal and professional life 2.Greet customers, take order and serve 4.Clean tables and counters. 5.Exhibit Proper etiquette and...

Job Description Key Responsibilities of the Customer Service Executive in the Howrah team: - Handle inbound calls from customers, assisting with their inquiries and providing solutions. - Address customer concerns and queries related to products, orders, and services offered by the eCommerce platform. - Maintain high levels of customer satisfaction through...

Job DescriptionKey Responsibilities of the Customer Service Executive in the Howrah team:- Handle inbound calls from customers, assisting with their inquiries and providing solutions.- Address customer concerns and queries related to products, orders, and services offered by the eCommerce platform.- Maintain high levels of customer satisfaction through...

Job DescriptionRole responsibilities Customer Service Associates in Howrah- Manage Voice Support to customers.- Should have a High level of attention to detail and accuracy.- Job Requirements:Preferred candidate profile for Customer Service Associate role in Howrah- Bachelor s degree- Excellent English communication skills.- Must be willing to work the night...

Job DescriptionMohindra insurance Brokers ltdDesignation-Customer Service Manager (Operation)CTC-upto 3lpaKey Responsibilities- Policy Management:- Processing new policies, renewals, endorsements, and cancellations, ensuring accuracy and adherence to company procedures.- Claims Handling:- Managing the claims process from notification to resolution, including...

Job Description Mohindra insurance Brokers ltd Designation-Customer Service Manager (Operation) CTC-upto 3lpa Key Responsibilities - Policy Management: - Processing new policies, renewals, endorsements, and cancellations, ensuring accuracy and adherence to company procedures. - Claims Handling: - Managing the claims process from notification to...

Job Description Role responsibilities Customer Service Associates in Howrah - Manage Voice Support to customers. - Should have a High level of attention to detail and accuracy. - Job Requirements: Preferred candidate profile for Customer Service Associate role in Howrah - Bachelor s degree - Excellent English communication skills. - Must be willing to...

About The Role Key Deliverables: Lead Generation- Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.Customer Relationship Management- End to end customer relationship management including explaining product offerings and resolving sales queries.- Cross-selling product offerings to customers.- Educates...

Key Skills Required:Strong technical knowledge in EV Systems, BS VI engines, automotive service &diagnostics.Hands-on skills with tools, diagnostic equipment, and workshop practices.Ability to design engaging training sessions with both theory and practical focus.Good communication, mentoring, and leadership skills.Ability to manage resources, consumables,...