[Apply in 3 Minutes] Front Office Support Consultant

4 hours ago


Bengaluru India Infosys Limited Full time

Job Description Key Responsibilities: - KEY RESPONSIBLITIES - Manage and maintain on premises Exchange 2019 SE servers Hybrid M365 EXO Proofpoint Email Protection - Configure and manage email security solutions like Proofpoint email protection SER secure email relay and ensure the policies rules are reviewed periodically - Knowledge in ITIL process - Use ServiceNow for ticketing and incident Service request Change management Technical Requirements: - Mandatory Technical Skills - Technical Skill 1 Experience in supporting third party and internal applications - Technical Skill 2 Experience in trading applications e - g - Trading Screen BidFX or other trade execution systems - Technical Skill 3 Monitoring batches - Technical Skill 4 Ability to write SQL queries for troubleshooting Additional Responsibilities: - Key Responsibilities and Key performance indicators - The SCD Front Office Resource will be responsible for doing production support for TS BidFX - Perform heath checks for both systems - Work closely with vendors and business - Enable broker onboarding - Support incidents - Support enhancements - Co ordinate with various IT teams to ensure systems are up and running as per SOP - Participate in DR and BCP activities - Participate in Audit and yearly upgrades - To support in shifts for US and UK Market Preferred Skills: Domain->Capital Markets->Capital Markets - Trade Life Cycle->Front Office



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