Digitalization Application Support

5 days ago

Thane Maharashtra, India Siemens Full time

Location Mumbai Job Title Digitalization Application Support Services Responsibility Lead and participate actively in implementation demonstration after sales service support for Digitalization product portfolio in the various Industries Technical guidance win-win alignment between business requirements and use cases Plan and execute the activities of configuration per design requirement conduct conference room pilots Demo s POC and resolve any queries related to requirements and solution design - to bring a pursuit to closure Provide after sales services to the customers for Siemens Digitalization portfolio Service includes pre sales demonstration site survey installation supervision commissioning troubleshooting repairs and technical resolution over telephone e mail Effective closure of service cases and acquisition of Service Business are the key responsibilities In addition the candidate will also need to coordinate the service logistic activities along with sales team service team channel partners and end customer Support proposal development by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality service value-additions for customers innovation growth profit Must participate in the full life cycle of the solution delivery Plan coach and support regional sales teams on technical enablement and value discovery and assessment method Should be willing to travel across India Must have strong communication presentation and CRM skills Skills and Competencies required Industrial Software Embedded Application Architect Tech experience in particular with IT OT integration - Advance Handle executive level customer interactions - Advance Innovation process New ideas requirements from customer interactions - Basic Understanding customer requirements develop exesting create new concepts - Advance Experience 3 years of experience in the Industry minimum 2 years of experience in the Industrial Internet of Things area Techno-functional expert in software product microservices cloud enablement platform implementation systems integration Experience in Software Products Platform implementation is desired Track record of delivering large scale transformations internally or as a service provider is huge plus Knowledge on Cross-Platform Architect in the Industrial Internet of Things space who has worked on platforms like AWS Azure IoT Hub PTC Thing works MindSphere either all or some of them Implementing Industry 4 0 solution that is centered around Connected Products Knowledge on IoT Protocols MQTT AMQP CoAP OT Protocols not limited to Modbus RTU Modbus TCP IEC 104 API and Web Service Ability to work in a rapidly changing environment where continuous innovation is desired Education BE B tech in Information Technology Electrical Electronics Instrumentation or Automation Engineering Process engineering or comparable Strong interest in IT Technologies Manufacturing IoT and Industry 4 0 themes

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