Director - Patient & Provider Analytics

Summary Contribute to functional excellence and support the Patient Provider Analytics function with a focus on Immunology Neuroscience and CRM therapeutic areas Assist with the talent agenda through talent hiring onboarding career development and retention planning This role requires an individual who understands the complexities of healthcare data supports innovation in patient journey mapping and helps prioritize patient and provider pools to maximize growth opportunities By contributing to improved patient outcomes through data-driven tailored engagement strategies this role will be essential in supporting the advancement of company s mission to deliver impactful healthcare solutions and drive sustainable business growth Director - Patient Provider Analytics Location - Hyderabad LI Hybrid Major Responsibilities Enhance improve the ways of working and operational efficiency btw EH and HYD continue to build capabilities to increase offering and excellence continue to strengthen the COE and create strong culture of collaboration accountability challenge excellence innovation and continuous improvement Collaborate closely with the EH team in a high accountability role ensuring delivery meets expected outcomes and focus on joint impact Analyze patient and provider groups using data to create personalized marketing and engagement plans Provide insights to understand prescribing patterns and improve engagement strategies Work with teams to identify key healthcare providers and accounts based on their prescribing habits and patient potential Help create personalized marketing strategies and outreach plans to meet unique customer needs Assist in mapping patient journeys to identify key steps and prioritize patient groups for growth Ensure accurate tracking of account performance and execution Lead a team of experts in Hyderabad for patient provider and account related analytics and drive hiring onboarding and coaching team members to build a collaborative high-performing culture Oversee performance management of the team including objective setting regular check-ins year-end appraisals and career planning leveraging GLINT metrics feedback Lead efforts to upskill mentor and support the professional growth of the team members ensuring their sustained development and alignment with organizational goals Prioritize IDS efforts across inbound requests foster collaboration and alignment across IDS functions Minimum Requirements Bachelor s degree in related field is required Master of Science and or MBA strongly preferred The ideal candidate will have strong analytical skills and extensive experience in leveraging pharmaceutical data-driven insights to drive strategic engagement initiatives The candidate should have deep understanding of patient physician and account data behavioural attitudinal and clinical data in a healthcare network and a proven history of leveraging these to inform key decisions 15 years of experience in the pharmaceutical or healthcare industry with a strong focus on HCP patient and payer strategic insights and analytics 5 years of domain expertise in these areas are highly desired secondary data analytics data science field analytics and insights primary market research market access and patient service analytics or other related strategic analytics and management consulting 10 years of people management experience Proven track record of enabling data-driven decision-making at a senior leadership level including addressing complex business challenges and shaping organizational strategy particularly in therapeutic areas Experience in creating end-to-end patient and provider journey maps Proven ability to develop and leverage human insights to inform strategic initiatives and engagement strategies Ability to thrive in a fast-paced dynamic environment and adapt to changing business needs and priorities Proficiency in data analysis and interpretation with experience in handling complex datasets Strong analytical skills with proficiency in data analysis tools and software e g SQL R Python Proven ability to work effectively with cross-functional teams including market research marketing and patient engagement to drive strategic alignment Excellent communication skills with the ability to present complex insights and strategies effectively to diverse audiences Strong analytical background strategic thinking and problem-solving skills with the ability to translate complex data into actionable insights and aligning them with business priorities to drive impactful results 3 days a week in office is mandatory Team Size 35 -40 associates Direct Reports 6 Leads Why Novartis Our purpose is to reimagine medicine to improve and extend people s lives and our vision is to become the most valued and trusted medicines company in the world How can we achieve this With our people It is our associates that drive us each day to reach our ambitions Be a part of this mission and join us Learn more here https www novartis com about strategy people-and-culture You ll receive You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook https www novartis com careers benefits-rewards Commitment to Diversity and Inclusion Novartis is committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve Join our Novartis Network If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities join the Novartis Network here https talentnetwork novartis com network Skills Desired Agility Brand Awareness Cross-Functional Collaboration Customer Engagement Customer Experience Customer Insights Data Analytics Digital Marketing Go-To-Market Strategy Influencing Skills Inspirational Leadership Marketing Strategy People Management Product Positioning Product Roadmap Sales Stakeholder Engagement Stakeholder Management Strategic Marketing