Technical Communication Specialist

Company Description About Sopra Steria Sopra Steria a major Tech player in Europe with 50 000 employees in nearly 30 countries is recognised for its consulting digital services and solutions It helps its clients drive their digital transformation and obtain tangible and sustainable benefits The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all In 2024 the Group generated revenues of EUR5 8 billion The world is how we shape it Communication specialist Total Experience Expected 08-10 years Qualifications Bachelor s degree in communication marketing journalism or related fields Additional Information Objectives of this role Develop and execute communication strategies for customer and Aeroline missions Create and manage the content which will be published in various platforms Ensure consistency in all communication channels as per customer and internal guidelines Monitor and analyse the effectiveness of the communication means Leverage technology and digital tools to prepare high impact communication Creating a sense of belonging and uniting stakeholders of a community network Enhancing the overall user experience and satisfaction while making communications simpler Roles and responsibilities Client Activities Translate complex topics into messages understandable by diverse audiences from operators to executives and create various materials and ensuring their coherence in line with corporate guidelines Creation monitoring updates of pages in g-sites SharePoint structuring designing and populating a website through a user centric interface with relevant content interactive features and support materials Create the communication plan from analysing the needs to designing the strategy and defining the actions providing the team with a ready-to-implement strategy Support the team by guiding them in the right direction and giving them feedback when drawing up their communication plan ensuring that it is aligned with their objectives and priorities while respecting digital and client communication rules Design the client intranet page ensuring that it is consistent with the corporate HR editorial guidelines common look and feel and tone Fill the page with relevant content including information about the change resources and interactive elements always up to date Create high-quality engaging content tailored to the target audience ensuring it aligns with the client voice and objectives Distribute content across relevant channels client page Gsite newsletters videos Track content performance using analytics tools to measure communication efficiency and engagement Identify the parameters of the videos to be produced develop videos and incorporate the key messages in each video and what needs to be showed Create the visual design using graphic design software such as illustrator ensuring alignment with the client graphic charter and objectives For non-printed materials develop digital assets optimized for different platforms and devices Aeroline mission Creative campaigns strengthening the brand image of Aeroline through unique and creative communication design Design and execute email campaigns manage mailing lists and analyze performance metrics to improve engagement as focal point for Aeroline India Create creative campaigns contribute crafted stories to enable and inform employees and showcase Aeroline in various forums and internal channels including company blogs newsletters intranet etc Event Coordination and preparation Assist with the planning and execution of marketing events trade shows and webinars customer visits invitation handouts presentations videos townhalls events communication activities linked to it Delivery teams support for developing Pre-Sales artifacts transformation of delivery team inputs into concise and attractive communication materials Build and maintain strong relationships with talent teams to support Aeroline recruitment marketing results and impact on hiring objectives Partner with global communication teams to deliver companywide messaging and updates Develop external communications programs with Sopra Steria marketing team developing and executing proactive PR campaigns to amplify local identity our value proposition key moments and events At our organization we are committed to fighting against all forms of discrimination We foster a work environment that is inclusive and respectful of all differences All of our positions are open to people with disabilities