Technical Support Specialist
5 days ago
Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance to users via various communication channels, including phone, email, chat, and ticketing systems.Key Responsibilities:Provide prompt and effective technical support to users via multiple communication channels.Monitor and supervise technical tools and software.Analyze and resolve technical issues and requests in a timely manner.Evaluate and escalate unresolved issues to higher-level support teams.Log all incidents, service requests, and actions in our IT Service Management system.Track and follow up on open tickets until resolution and closure.Maintain accurate documentation of technical issues, troubleshooting steps, and known errors.Contribute to our knowledge base and standard operating procedures.Identify recurring issues and propose preventive solutions.Ensure compliance with established Service Level Agreements (SLAs) and provide high-quality service delivery.Participate in ongoing improvement initiatives and IT service optimization projects.
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Technical Support Specialist
2 weeks ago
bangalore, India beBeeCustomerSupport Full timeTechnical Support Specialist, Customer AdvocacyYou will engage directly with our valued customers to address complex issues requiring in-depth analysis and evaluation of multiple factors.Key responsibilities include collaborating with cross-functional teams, providing clear explanations of technical information to both non-technical and technical...
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Technical Support Specialist
6 days ago
bangalore, India Red Oak Technologies Full timeSince 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.Job DescriptionAs a...
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Technical Support Specialist
18 hours ago
bangalore, India beBeeCybersecurity Full timeTechnical Support SpecialistAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our cross-functional team, you will be responsible for providing technical support and training to internal teams.Key Responsibilities:Provide technical support to internal teams through ad-hoc Q&A sessions and structured...
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Technical Support Specialist
6 days ago
Bangalore, India Red Oak Technologies Full timeSince 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. Job Description As a...
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Technical Support Specialist
2 days ago
bangalore, India Red Oak Technologies Full timeSince 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. Job Description As a...
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Technical Support Specialist
2 weeks ago
bangalore, India beBeeSoftware Full timeJob OpportunityWe are seeking a software engineer/IT support specialist to assist in maintaining technology systems used for clinical research and pharmacovigilance operations.The role involves managing secure IT infrastructure, supporting validated systems, and ensuring compliance with clinical research regulatory requirements.The successful candidate will...
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Technical Support Specialist
2 weeks ago
Bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Support Specialist
7 days ago
Bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Support Specialist
16 hours ago
bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Support Specialist
1 week ago
bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
