Technical Support Voice

4 days ago

Mangalore, India Glowtouch Technologies Private Limited Full time

Job Description Job description Responsibilities: - Troubleshoot a variety of technical and non-technical issues that customers experience with their web hosting plans and services. - Provide technical support for level-one escalation issues via help desk. - Should multitask and meet specific goals set by supervisors and the managers. Qualifications: - Diploma,Graduates Post Graduates Skills: - Excellent written and verbal communication skills in the English language. - Able to speak in Hindi(added advantage) - Ability to work well with a team in a fast-paced, constantly changing environment - Outstanding customer service skills and a dedication to provide a great customer service - Reliable to work in rotational shifts and to complete work as per expectations. - Ability to multi-task and meet specific goals set by supervisors and management. Role:Technical Support - Voice / Blended Industry Type:IT Services & Consulting Department:Customer Success,Service & Operations Employment Type:Full Time, Permanent Role Category:Voice / Blended

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