Senior Manager – Recruitment

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at and on and Inviting applications for the role of Senior Manager - Recruitment The Senior Manager of TA will be responsible for overseeing all aspects of hiring Responsibilities Collaborate with senior leadership to develop and implement effective talent acquisition strategies to meet the clients staffing needs Oversee the entire recruitment process including sourcing candidates conducting interviews making job offers and ensuring successful onboarding Partner with department heads and hiring managers to understand their staffing needs and ensure that job descriptions are aligned with organizational goals Ensure all recruitment activities comply with labor laws and company policies Track and analyze recruitment metrics time-to-fill cost-per-hire quality of hire and provide reports to senior management to identify areas of improvement Proactively build and maintain a pool of qualified candidates for current and future job openings Promote the client as an employer of choice by participating in job fairs networking events and social media outreach to increase brand awareness Oversee the use of applicant tracking systems ATS and other recruitment technologies to streamline processes and improve efficiency Ensure smooth transition for new hires by overseeing the onboarding process ensuring compliance with company policies and helping with initial orientation Champion the department s process improvement efforts to drive efficiency and accuracy with a focus on ensuring strong controls are in place Manage direct and develop assigned personnel to ensure team and individual expectations are achieved Responsible for priority setting and hiring Ensures staff is trained in departmental processes and procedures to meet goals and expectations Provide a data driven understanding of the job market to influence internal stakeholders and advance best-in-class strategies that elevate our recruitment processes Drive proactive sourcing and recruiting strategies identifying optimal markets and talent opportunities Optimize resource utilization in response to business needs Report and analyze operational metrics inclusive of ensuring all service level agreements are upheld within regional teams Partner with IT to ensure new functionality system updates year-end acquisitions etc are handled in the efficient structured environment with thorough testing and quality assurance to minimize the impact of the production environment Provides supervision review of work product and coaching of direct reports as it relates to performance and developmental goals and appraises their performance throughout the year Other duties as assigned Execute all operational processes and associated documentation that support the hiring process ensuring standardized processes and procedures are followed to meet or exceed all Service Level Agreements SLAs Build standardized operationally efficient and excellent candidate and requisition management processes requisition creation verification of candidate eligibility and drive accuracy consistency and timeliness in performance of these processes among team Qualification we seek in you Minimum Qualifications Bachelor s degree in Human Resources Business Administration or related field preferred Experience in talent acquisition with relevant years in a supervisory or leadership role Strong knowledge of recruitment processes sourcing techniques and applicant tracking systems ATS Proven ability to develop and implement effective recruitment strategies Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment Experience in data analysis and using recruitment metrics to drive improvements Proficiency with Microsoft Office including advanced knowledge of Excel Preferred Exceptional interpersonal verbal and written communication skills Expert in building and maintaining professional relationships Ability to manage and influence the diverse set of stakeholders Must be attentive to detail and accuracy and committed to excellence and quality Strong analytical research and problem-solving skills required Strong verbal and written communication skills including the ability to interact professionally with a diverse group Handles pressure well adjusts plans to meet change needs and acts on opportunities Comfortable working in a dynamic fast-paced environment Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training