IT Account Administrator

Job Description IT Account Administrator Gurgaon, India As an IT account administrator at AXA XL, you play a crucial role in managing technological capabilities for the organization, upholding secure access principles and values within the team. Their responsibility lies in ensuring that the team follows the agreed-upon practices and processes while working on significant technology initiatives for the organization. Their influence and expertise are essential in promoting a dynamic and adaptive approach to access management, ultimately supporting the company's strategic objectives and enhancing overall operational security. What You'll Be DOING What will your essential responsibilities include - Provide Identity, Access and Administrative support for New joiners, Movers and Leavers both contractors and FTE. - Work with HR and IT teams to troubleshoot account issues as and when needed. - Use Active Directory and Azure AD to manage access entitlements between diverse systems. - Network File share access provisioning and performing access control via remote access to servers through CyberArk. - Perform access management (i.e., account creations and password resets) for key AXA XL Critical Financial Applications and common business applications. - Fulfill Audit requests submitted by internal and external audit teams. - Working on tools like Varonis, Change Auditor, Beyond Compare, Tree Size. - End-to-end ownership of all identity and access administration service requests. - Ensuring Service requests are responded to and resolved within service level agreements. - Robust ability to multi-task and work on tasks and projects while being interrupted by colleagues requesting support; ability to constantly re-prioritize tasks is a must. - Develop and maintain productive working relationships with all interfacing teams, including Service Desk, Colleague Care, HR and Application Support. What You Will BRING We're looking for someone who has these abilities and skills: Required Skills And Abilities - years of significant experience in Information technology or Identity and Access management. - Knowledge of best practices in IT administration and system security. - ITIL Foundation is must and Azure certification (AZ-900, SC-300) is preferable. - Strong organizational and time management skills - Excellent interpersonal skills, including communication, presentation and ability to negotiate. - Analytical skills to address complex issues and ability to think and communicate at different levels of detail and across different levels of the organization. Qualifications - Bachelor's degree in computer science, information technology or similar. - Minimum years of relevant experience with IT systems, networks, and related technologies. Preferred Qualifications - Applicable professional qualification, such as PowerShell, Microsoft office tools and technologies like Excel, SharePoint, Admin Center, O365. - Proven experience in Identity and access management platform like in Azure AD and on-prem Active Directory. - Knowledge of NTFS and DFS permissions. Who WE Are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What We OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another and our business to move forward and succeed. - Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. - Robust support for Flexible Working Arrangements - Enhanced family-friendly leave benefits - Named to the Diversity Best Practices Index - Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called Roots of resilience, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars - Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. - Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. - Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. - AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's Hearts in Action programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability.