Doxis-tool Admin

2 weeks ago

India Horigine Consulting Full time

Skill Local Grade Location Number of open positions Tool Admin B1 B2 Pan India 2 B1 8 LPA B2 11 LPA Tool Admin Role responsibilities - Doxis Tool admin will support Capgemini s implementation maintenance and support Group s Enterprise content management tool The role involves ensuring the Doxis suite operates efficiently is properly integrated with other systems and serves the organization s business needs Validate and test vendor installation configuration and upgrades of the Doxis platform components and its impact on the in-house integration Manage and monitor the system landscape with access to vendor tools and in house Dynatrace application for system availability and performance Administer user accounts security permissions and access rights across the Doxis platform Work with Doxis Business Studio to configure and customize GVL s and in scope L2 support activities Provide technical support for Doxis users and resolve system and application issues in a timely manner Monitor system status performance and incoming alerts and perform root cause analysis on problems Address issues related to integrations with third-party systems and create and update FSD s for these integrations Review vendor integration documents and get trained for the Doxis modules to support L2 activities Required Skills - Proven experience as a Systems Administrator or Technical Consultant of 2 to 3 years with specific experience managing a Enterprise Content Management platform other ECM BPM tools or document management systems Monitoring Tools Experience with tools for monitoring system alerts and performance Problem-Solving Strong analytical and troubleshooting skills to resolve complex technical issues Coordination with OEM Platform administrators for shared responsible activities Communication Ability to effectively communicate with users vendors and internal teams Documentation Create and maintain documentation for system configurations and Group IT policies Troubleshooting Diagnose and resolve technical issues and system failures to minimize downtime

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