Branch Manager

3 weeks ago

Kottayam, Kerala, India GENTLEMAN CHIT FUNDS Full time

Job Title Branch Head - Chit Funds Company Gentleman Chit Funds Co I Pvt Ltd Employment Type Full-Time Experience Required Minimum 5 Years Qualification Bachelor s Degree MBA Preferred Industry Financial Services Chit Funds NBFC About the Company Gentleman Chit Funds Co I Pvt Ltd part of the Gentleman Group of Companies is a trusted name in the financial services sector offering customer-centric solutions and transparent chit fund operations With a strong network across the region we re looking for result-driven professionals to lead our branch operations Position Overview We are seeking a highly motivated and experienced Branch Head to take full ownership of branch performance This role requires strong leadership business acumen and a target-driven mindset to oversee sales collections team supervision customer relationship management and daily branch operations Key Responsibilities Take complete responsibility for branch business performance including sales and collection targets Recruit train lead and motivate branch staff including Sales Executives Admin and Customer Support teams Monitor daily business activity and implement strategies to improve performance Achieve monthly targets in chit registrations renewals and due collections Review staff performance ensure target adherence and manage underperformance through corrective measures Ensure operational and documentation compliance as per company standards Build and maintain strong relationships with existing customers while driving new customer acquisition Ensure adherence to SOPs audit standards and timely reporting to senior management Handle customer grievances operational issues and ensure smooth day-to-day branch functioning Coordinate with HO departments including Sales Finance HR and Legal for business and compliance alignment Key Performance Indicators KPIs 100 achievement of monthly sales and collection targets 97 regular bucket collection 10 staff attrition at branch level 100 compliance with SOPs audits and internal policies 100 accuracy and timeliness of reports and updates Candidate Profile Experience Minimum 5 years in branch management supervisory role Education Bachelor s degree MBA in Marketing Finance is an advantage Industry Preference Chit Funds NBFC Banking or similar financial institutions Technical Skills MS Office Data Analysis Reporting Tools Leadership Skills Team management performance coaching target orientation Communication Skills Strong customer communication and interpersonal abilities Mobility Two-wheeler with valid license preferred Compensation Competitive salary with performance-based incentives Gentleman Chit Funds Co I Pvt Ltd is an equal opportunity employer We encourage goal-oriented professionals with leadership potential to be part of our expanding team Job Type Full-time Pay 30 000 00 - 40 000 00 per month Benefits Cell phone reimbursement Internet reimbursement Leave encashment Paid time off Schedule Weekend availability Supplemental Pay Performance bonus Work Location In person

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