Transport Executive

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Position Summary As Facility Executive he she will be managing office services on behalf of Deloitte for Hyderabad Offices The ideal candidate must possess a flexible work style Outstanding research analytical and quantitative aptitude as well as advanced attention to detail are required for success in this role Positive attitude while dealing with operational issues and problems Responsibilities Ensure visitors are promptly attended to Communicate to the next shift as well as the AFM through shift update email all incidents of the shift and handover formally to the team member in the next shift Ensure immediate response to Priority Calls Ensure proper reporting Ensures open communications quick and accurate responses to client leadership requests as needed Coordinate with team members to accomplish daily weekly and monthly tasks Ensuring compliance with statutory legal regulatory contractual requirements Provide support towards office events organized at external site depending on the requirement Understands Office Experience standards Business environment current with industry trends and sound acumen on budgets financial and operational metrics KPIs key performance indicators Effectively communicate with firm leadership internal clients and all levels of management of the Firm Provide uninterrupted transport service support to the client Ensure all the Daily weekly Monthly reports are generated and published as per the calendar Ensure the team tracks and captures the data of No Show and vehicle utilization Ensure the helpdesk team reads all incoming mails received actions on them replies back with in stipulated time Ensure the helpdesk team attends all incoming phone calls received actions on them replies back with in stipulated time Ensure the regular communications are sent to all end users for any updates new services Responsible for updating daily weekly and monthly transport reports Ensure that only staff listed on the roster sheet are picked up In-case where other staff require pick that driver is instructed and pick-up is approved before Pick up Report cases of alerts and other incidents that occur during the shift to their reporting transport manager and peers Ensure safety regulations for female employees are adhered as per the company polices Ensure timely Pickup address queries resolve issues within TAT Monitor and respond to emails received in email in-box on a timely manner Report on all arrivals to operations by mail Attend the Emergency Helpline and co-ordinate with Transport ops team and ensure timely help is provided to the employees Coordinate with vendor Tracking team and ensure all vehicles are on track for login Reporting to Assistant Manager - Transport JLL Qualifications Educational qualification Minimum graduate-level studies in any stream Experience requirements 1 to 5 years of work experience in customer service in any field Hands-on experience in call handling generating email reports Skills Technical skills Beginner level use of MS Excel Intermediate level use of MS Word and MS PowerPoint Non-Technical skills Professional level use of written and spoken English Email writing Basic level use of Hindi and Telugu to communicate with vendor supervisors drivers and Transport security guards Report writing skills multi-tasking task planning Competencies Leadership skills Initiative Inclination to work in a team Handle their work role during the shift independently Interested in and able to quickly grasp software tools Location On-site -Hyderabad TS Scheduled Weekly Hours 48 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at accomodationrequest am jll com This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL