[3 Days Left] It Director

Uniphore is one of the largest B2B AI-native companies decades-proven built-for-scale and designed for the enterprise The company drives business outcomes across multiple industry verticals and enables the largest global deployments Uniphore infuses AI into every part of the enterprise that impacts the customer We deliver the only multimodal architecture centered on customers that combines Generative AI Knowledge AI Emotion AI workflow automation and a co-pilot to guide you We understand better than anyone how to capture voice video and text and how to analyze all types of data As AI becomes more powerful every part of the enterprise that impacts the customer will be disrupted We believe the future will run on the connective tissue between people machines and data all in the service of creating the most human processes and experiences for customers and employees About the Role To support our continued growth and scale we are seeking an innovative and accomplished leader to build and lead both the Enterprise Architecture and Integration Delivery functions in a fast-paced SaaS-driven environment This newly created role will establish a Center of Enablement CoE for integrations across IT and business systems You will own the strategy planning design delivery and operational management of enterprise architecture and integration platforms - driving seamless connectivity across our technology ecosystem Positioned at the intersection of strategic architecture and hands-on delivery this role will enable scalable secure and interconnected business systems that power our long-term growth objectives Responsibilities Establish and lead the Enterprise Architecture practice defining standards governance frameworks and review boards to drive enterprise-wide consistency and alignment across all business applications and platforms Design build and manage enterprise integration platforms that connect multiple enterprise and engineering applications enabling workflow automation and streamlining end-to-end business processes e g Idea-to-Offering Lead-to-Quote Quote-to-Cash Procure-to-Pay Record-to-Report Hire-to-Retire Incident-to-Resolution Oversee integration budgets including tooling platform investments and resource allocation ensuring cost optimization and measurable value delivery Provide vision and strategy to ensure scalability of systems processes and talent across the organization Build and lead a high-performing team of solution architects and integration engineers fostering a culture of innovation collaboration and continuous improvement Drive integration solution design across the enterprise using modern SaaS and cloud integration technologies Evaluate emerging technologies and SaaS platforms driving security rationalization and modernization initiatives while ensuring compliance with SOX GDPR HIPAA and IAM standards Azure AD Okta Develop a deep understanding of the end-to-end technology landscape spanning master data transactional systems and analytics Assess current tools and scalability identify gaps and lead the evaluation and selection of integration and architecture solutions that support organizational growth Collaborate with key business and technology stakeholders to define and maintain roadmaps aligned with both strategic and operational priorities Lead architecture and provide technical oversight for large transformational initiatives and provide technical oversight and guidance to developers working on multiple projects Develop and maintain business architecture artifacts to improve agility and innovation Define publish and communicate architecture and integration standards frameworks principles and roadmaps Manage relationships with software vendors and service providers supporting integration initiatives Establish consistent metrics to measure data quality and solution effectiveness Qualifications Education Bachelor s or master s degree in computer science Information Systems or related field Experience 15 years of progressive experience defining enterprise architecture mapping systems creating actionable roadmaps and delivering enterprise-scale applications integrations and cloud-centric solutions aligned with business objectives Integration Platform as a Service iPaaS Expertise Hands-on experience with platforms such as MuleSoft Workato or Dell Boomi Enterprise Delivery Proven track record leading large-scale implementations across ERP Workday NetSuite HRIS Workday CRM CPQ Billing Salesforce DealHub ITSM Freshservice Collaboration O365 Security CrowdStrike Automox and Analytics Snowflake Tableau SaaS Rationalization Cost Optimization Demonstrated success streamlining enterprise SaaS portfolios to reduce cost and maximize ROI Business Process Excellence Expertise in process design data lifecycle governance and operational best practices Leadership Proven ability to build and mentor high-performing architecture and integration teams Execution Strong track record delivering results in agile fast-paced environments Collaboration Exceptional communication influence and stakeholder management skills across all organizational levels Certifications preferred TOGAF MuleSoft Architect ITIL Azure AWS Architecture Key Success Metrics Increased adoption of reusable architecture components and automation frameworks Standardized integration architecture across enterprise SaaS applications portfolio High uptime and performance of integration platforms and connected workflows Faster SaaS onboarding and automation of manual processes Enhanced master data quality and governance Customer Product Master Successful delivery of integration programs driving operational efficiency and scalability Location preference India - Bangalore India - Chennai Uniphore is an equal opportunity employer committed to diversity in the workplace We evaluate qualified applicants without regard to race color religion sex sexual orientation disability veteran status and other protected characteristics For more information on how Uniphore uses AI to unify and humanize every enterprise experience please visit www uniphore com