Technical Support Executive

4 weeks ago

Hyderabad Bengaluru Pune, India Ghrs Training Full time

Job Description Ghrs Training is looking for a Technical Support Executive to join our team, focusing on international voice support. If you have a passion for technology and experience in helping customers remotely, this could be your next role Key Responsibilities: - Provide technical assistance and support to international customers over the phone. - Diagnose and resolve hardware, software, and network issues. - Guide users through troubleshooting steps and solutions. - Document all support interactions and resolutions accurately. - Escalate complex issues to senior technical staff when necessary. About You: - Any Graduate is eligible to apply. - You have a minimum of 1 to 5 years of experience in Technical Support (International Voice). - You possess excellent verbal communication skills in English, with the ability to explain technical concepts clearly to non-technical users. - You are customer-focused, patient, and have strong problem-solving abilities. - You are able to work in a fast-paced environment and manage multiple tasks effectively.

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