Reservation Executive

2 days ago


Bikaner RJ IN PMV Groups Full time

Reservation Executive Location Bikaner 1 To handle individual corporate OTA and group reservation inquiries through phone email and online platforms 2 To ensure accurate booking entries in the PMS including guest details rates market segments payment methods and special requests 3 To respond promptly and professionally to guest queries regarding rates availability facilities and room types 4 To process modification confirmation and cancellation requests as per hotel policies 5 To maintain and update the reservation records ensuring accuracy at all times 6 To follow the upselling and cross-selling standards to maximize hotel revenue 7 To coordinate with Front Office Sales Revenue and Operations teams for special arrangements group movements and VIP handling 8 To verify payment details process advance deposits and follow up with guests or agents for pending payments 9 To assist in maintaining room inventory and rate parity on OTAs and booking channels 10 To ensure all email inquiries are responded to within the stipulated time frame 11 To maintain reservation files correspondence and documentation systematically 12 To assist with preparing reservation-related reports such as daily arrivals pickup reports and booking trends 13 To maintain high standards of communication courtesy and professionalism with guests and colleagues 14 To support the Reservations Supervisor and Manager in achieving departmental goals and service standards 15 To adhere to hotel policies SOPs and safety protocols in all reservation processes Job Type Full-time Pay 25 000 00 - 35 000 00 per month



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