Technical Documentation Engineer

Join Tether and Shape the Future of Digital Finance At Tether we re not just building products we re pioneering a global financial revolution Our cutting-edge solutions empower businesses from exchanges and wallets to payment processors and ATMs to seamlessly integrate reserve-backed tokens across blockchains By harnessing the power of blockchain technology Tether enables you to store send and receive digital tokens instantly securely and globally all at a fraction of the cost Transparency is the bedrock of everything we do ensuring trust in every transaction Innovate with Tether Tether Finance Our innovative product suite features the world s most trusted stablecoin USDT relied upon by hundreds of millions worldwide alongside pioneering digital asset tokenization services But that s just the beginning Tether Power Driving sustainable growth our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art geo-diverse facilities Tether Data Fueling breakthroughs in AI and peer-to-peer technology we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET our flagship app that redefines secure and private data sharing Tether Education Democratizing access to top-tier digital learning we empower individuals to thrive in the digital and gig economies driving global growth and opportunity Tether Evolution At the intersection of technology and human potential we are pushing the boundaries of what is possible crafting a future where innovation and human capabilities merge in powerful unprecedented ways Why Join Us Our team is a global talent powerhouse working remotely from every corner of the world If you re passionate about making a mark in the fintech space this is your opportunity to collaborate with some of the brightest minds pushing boundaries and setting new standards We ve grown fast stayed lean and secured our place as a leader in the industry If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet Tether is the place for you Are you ready to be part of the future About the job The primary goal of a Documentation Engineer is to create clear accurate and developer-friendly documentation that enables users to understand adopt and effectively integrate Tether s products and open-source technologies This involves transforming complex technical systems into accessible guides tutorials references and examples that reduce friction accelerate onboarding and improve overall developer experience DX A Documentation Engineer ensures that every product SDK module and application is fully and coherently documented kept up to date with rapid development cycles and presented in a way that supports both internal teams and the global developer community Responsibilities Write maintain and continuously improve documentation across the entire product ecosystem including SDKs APIs open-source libraries web mobile and desktop apps and platform features Ensure clarity accuracy and usability of all documentation adapting tone and depth according to the target audience developers end users or internal teams Collaborate closely with engineers product managers and designers to extract technical and functional information turning it into high-quality developer guides user manuals and release notes Proactively update documentation to match product iterations new features and changes introduced by the development team keeping all materials in sync with releases Develop and maintain tutorials quick starts and onboarding flows that guide both developers and end users through the setup and use of apps and platform features Create and validate example applications demos and code snippets that illustrate practical implementations and common usage patterns Adopt and contribute to docs-as-code workflows maintaining documentation within repositories participating in PR reviews and integrating with CI CD pipelines Apply and uphold documentation standards and style guides ensuring a consistent voice and structure across apps products and open-source components Collect and analyze feedback from developers customers and community channels to identify pain points and continuously improve the documentation experience Perform hands-on validation of procedures and configurations described in the docs ensuring that every instruction can be successfully followed Work with the Documentation Lead to improve tooling automation and versioning for documentation assets across repositories and product lines Participate in regular documentation audits removing deprecated content and restructuring materials to align with evolving product architecture Support product launches and releases by ensuring that new features APIs and UX changes are fully documented and easy to discover Contribute to internal knowledge sharing and onboarding materials helping teams adopt documentation workflows and maintain content quality across departments Monitor documentation performance and engagement using analytics and feedback tools to drive data-informed improvements 3 years of experience in technical writing software documentation or developer education for SDKs APIs libraries apps or products 2 years of hands-on experience with Node js developing clean efficient and maintainable code Strong understanding of JavaScript TypeScript and familiarity with modern development workflows build systems and package management npm yarn Understanding of self-custodial wallet fundamentals including private keys seed phrases signing flows and secure key management Hands-on familiarity with major blockchain ecosystems Bitcoin Ethereum EVM Tron including how transactions fees and address models work Ability to document multi-chain and DeFi workflows such as signing swapping bridging and token interactions ERC-20 TRC-20 Proven ability to write clear accurate and well-structured documentation for both technical and non-technical audiences Experience contributing to or maintaining documentation using docs-as-code practices including Git GitHub Markdown MDX and pull request reviews Familiarity with at least one documentation framework e g Docusaurus Mintlify Astro Docs MkDocs etc Experience documenting applications user-facing features and developer-facing APIs or SDKs ensuring alignment between product and engineering documentation Ability to read and understand source code across multiple languages to verify accuracy and provide meaningful examples Excellent written and verbal English communication skills with attention to structure tone and developer-friendly language Strong sense of ownership consistency and attention to detail ensuring clarity and coherence across multiple repositories and projects Comfortable working in a remote globally distributed team using asynchronous tools and documentation-driven communication Ability to use visual aids diagrams or interactive examples to simplify complex technical topics Understanding of API documentation tools e g OpenAPI Swagger Postman or custom reference generators Passion for developer experience DX open-source ecosystems and continuous improvement Proven experience collaborating in fast-pace environments adapting to changing priorities and technologies Important information for candidates Recruitment scams have become increasingly common To protect yourself please keep the following in mind when applying for roles Apply only through our official channels We do not use third-party platforms or agencies for recruitment unless clearly stated All open roles are listed on our official careers page https tether recruitee com Verify the recruiter s identity All our recruiters have verified LinkedIn profiles If you re unsure you can confirm their identity by checking their profile or contacting us through our website Be cautious of unusual communication methods We do not conduct interviews over WhatsApp Telegram or SMS All communication is done through official company emails and platforms Double-check email addresses All communication from us will come from emails ending in or We will never request payment or financial details If someone asks for personal financial information or payment at any point during the hiring process it is a scam Please report it immediately When in doubt feel free to reach out through our official website