
Sales Manager
1 week ago
Role & responsibilities
Client Acquisition & Relationship Management:
- Identify and acquire new customers, particularly those in the Small and Medium Enterprise (SME) market.
- Build and maintain strong, trust-based relationships with key clients, especially their CFOs and promoters.
- Actively cross-sell other banking products, such as current accounts, deposits, and trade finance.
Solution Development & Presentation:
- Understand client businesses, their cash flow cycles, and working capital needs.
- Recommend and present customized working capital solutions, including fund-based and non-fund-based products.
- Develop and implement strategies to improve client cash flow and optimize their working capital.
Internal Collaboration:
- Liaise with internal teams, including credit, operations, and product development, to ensure smooth processing and delivery of solutions.
- Provide feedback to the central team on product features and process improvements based on market trends and customer needs.
Sales Strategy & Performance:
- Develop and execute sales strategies to achieve sales targets and increase market share.
- Monitor and analyze market trends and competitive activities to enhance the company's brand presence.
- Ensure high levels of customer satisfaction through quality customer service.
Portfolio Management:
- Continuously increase the size and profitability of the assigned client portfolio.
- Monitor client accounts for compliance with loan stipulations and end-use of funds.
- Manage delinquent accounts and initiate recovery processes when necessary.
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