Technical Implementation Manager I

Job Category Implementation Join a leading team in the credit card transaction processing industry with Chase technology Job Summary As a Technical Implementation Manager I within Client Onboarding and Service you will consult with our merchants and enable them for Credit Card transaction processing with Chase technology You will be responsible for managing the holistic implementation process which may include advanced consulting and technical design discussions Following consultation the client undergoes integration testing under your guidance Job Responsibilities Act as the primary technical resource on client cases for the Merchant Services Core and Integrator client-base Advise clients of Chase or card Industry supported connectivity options protocols formats and product functionality related to Chase offerings Complete integration testing requirements to ensure software integration meets all product and service standards Independently direct successful conversions of products and services from a technical perspective for new and existing clients Represent Technical Implementations on internal project teams created to support new product development or modifications Formally train and provide direction to new and existing employees working with clients on testing processes Lead advanced consultation discussions with clients and recommend complex merchant product and solutions Required Qualifications Skills and Capabilities Requires 5 years of work experience in a technical role within the credit card payment processing industry Minimum 4 years of connectivity knowledge i e MPLS VPN and Internet Minimum 4 years of protocol knowledge i e TCP IP S-FTP HTTPS Minimum 5 years diagnosing highly complex issues in applications data messages network connectivity Preferred Qualifications Skills and Capabilities Level 3 Acquirer Host Level end-to-end certification experience EMV Card Brand certification experience utilizing tools such as Brand Test Tool or ICC EMV device terminal certification experience Bachelor s degree in Computer Science or related field About Us JPMorganChase one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation About the Team J P Morgan s Global Banking business is one of the largest wholesale banking client franchises in the world We serve clients including corporations governments states municipalities healthcare organizations education institutions banks and investors Commercial Banking provides credit and financing treasury and payment services international banking and real estate services to clients-including corporations municipalities institutions real estate investors and owners and not-for-profit organizations