Only 24h Left Senior Staff Engineer, CRM-Salesforce

6 days ago

Bengaluru, Karnataka, India Nagarro Full time
Job Description

Job description

REQUIREMENTS:

- Total experience 10+ years.
- Strong experience in Salesforce Lightning Customization and Sales Cloud, Service cloud and experience cloud.
- Proficiency in Apex, Aura Lightning, REST API integrations, and Salesforce configurations.
- Experience in Salesforce system architecture and end-to-end implementation.
- Strong knowledge of Visualforce, Apex Classes, Apex Web Services, and API integrations.
- Expertise in OAuth 2.0, REST APIs, SOAP, and Salesforce Flows.
- Solid understanding of CRM system design and how Salesforce modules integrate into broader solutions.
- Hands-on experience with Salesforce Lightning Design System (SLDS).
- Experience creating AI-based demos and leveraging Einstein AI capabilities.
- Strong deployment knowledge and ability to configure Workflow Alerts, Actions, and Approval Process.
- Hands-on experience in LWC (Lightning Web Components) design and development.

RESPONSIBILITIES:

- Collaborate with business stakeholders, data architects, and analysts to understand customer needs and establish the SFMC ecosystem as a scalable and cost-effective solution.
- Create implementation plans for new and existing clients, ensuring alignment with technical and business requirements.
- Write and review design documents detailing architecture, framework, and high-level design for developers.
- Review architecture and design for extensibility, scalability, security, design patterns, user experience, and NFRs, ensuring best practices are followed.
- Work with Solutions Engineers to understand customer challenges and conduct architecture and solution workshops.
- Develop technical integration approaches, including data flow and architectural diagrams/visuals.
- Present the Salesforce Marketing Cloud technology infrastructure, demonstrating familiarity with platform capabilities, security, and integrations.
- Lead scaling efforts by developing best practices, repeatable solutions, and tools to support solution engineering.
- Guide customers and colleagues in deploying emerging technologies to drive business value.
- Carry out POCs to validate suggested designs/technologies against requirements.
- Mentor team members and enable alignment with SFMC best practices and methodologies.
- Participate in product, sales, and procedural training and certification to remain effective in the role.

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