Senior Receptionist

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Senior Receptionist Integrated Facilities Management Leading Global Technology company India Here in Gurugram we manage multiple sites hosting over 2000 people Our clients mission to organise the world s information and make it universally accessible and useful has helped it become one of the few companies in the world worth more than one trillion US dollars The Asia Pacific region is an important part of our clients success occupying 65 offices across 13 countries JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive Kick start your career by working in a team managing some of the world s most inspiring office spaces With nearly 10 million square feet of office space across Asia there is plenty of room to grow The JLL account team has developed a unique culture drawing and adapting from JLL and our clients way of working and thinking What this job involves Creating a First Impression That Lasts As the Senior Receptionist you are not just the first person people see you are the first point of impact Your role goes beyond greeting visitorsxe2x80x94you set the tone and embody our values of hospitality efficiency and professionalism Your ability to manage interactions with poise build rapport quickly and represent both JLL and our clients brand with confidence and respect is essential Through impeccable presentation you foster a welcoming environment that everyone will remember and appreciate Leadership in Creating Unforgettable Impressions Frontline Leadership Serve as the primary ambassador for JLL and the client leading by example to ensure every visitor and employee experiences exceptional service Team Development Mentor and guide junior reception staff fostering a culture of professionalism warmth and customer-centricity Strategic Engagement Develop and implement strategies to enhance first impressions aligning with the clients values and JLLs standards of excellence Excellence in Event Management and Presentation Event Leadership Take charge of planning and executing high-profile internal and client events ensuring they reflect the highest standards of quality and creativity Innovation and Strategy Introduce innovative approaches to event logistics and presentation optimizing resources and enhancing the overall experience Collaboration Work closely with cross-functional teams to ensure seamless coordination and execution of events that support the clients business objectives Advanced Stakeholder Management Primary Liaison Act as the key point of contact for stakeholders at all levels ensuring effective communication and collaboration across departments such as Food Security Audio Video and NetOps Relationship Building Cultivate strong strategic relationships with internal and external stakeholders to facilitate smooth operations and exceptional support Proactive Problem-Solving Anticipate potential challenges analyze risks and develop comprehensive mitigation plans to maintain uninterrupted operations Championing an Efficient and Safe Workplace Operational Oversight Lead the management of meeting room bookings supply inventories and documentation processes to ensure an organized and efficient work environment Safety and Compliance Uphold and enforce safety protocols and compliance standards ensuring a secure and positive experience for all clients vendors visitors and guests Continuous Improvement Identify opportunities for process enhancements and implement best practices to optimize workplace efficiency and effectiveness Ensuring Compliance and Responsive Leadership Incident Management Oversee escalation and incident reporting procedures ensuring adherence to all applicable guidelines and best practices Policy Implementation Ensure that all team members are trained and compliant with safety and operational protocols maintaining a trusted and secure workplace environment Sound like you To apply you need to be Knowledgeable and experienced Minimum of 3 years in a high-volume corporate reception role within a multinational environment Proven leadership experience preferably in managing or mentoring a team of receptionists or administrative staff Strong leadership and team management capabilities Exceptional customer service skills with a proactive solutions-oriented mindset Passionate about customers Is customer service second nature to you Are you a team player whos eager to learn with a flexible approach To be outstanding in this role you will be positive energetic and able to creatively problem solve You should also have superb communication skills so you can hit it off with the people youll be in contact with on a daily basis A positive and strong communicator If youre confident and customer oriented youll be skilled in interacting with stakeholders across all levels Superior written and spoken English communication skills with the ability to interact confidently with stakeholders at all levels Advanced problem-solving abilities and strategic thinking Highly organized with excellent attention to detail and the ability to manage multiple priorities effectively What we can do for you At JLL we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package Apply today What you can expect from us At JLL we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package Apply today Location On-site Gurugram HR Scheduled Weekly Hours 48 If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements Were interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and or overall selection process you may contact us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL