Quality Assurance

7 days ago


Hyderabad, India Novartis Healthcare Pvt Ltd Full time

No certificationPharma experiencePharma, MSC, M pharmaPlease find JD and would prefer F2F interview (I will be available on Thursday (next week) in office) Complaints Management:• Receive initiated complaints and process it to respective CMO.• Review and process the complaint record in QMS tool.• Send technical complaints to CMO / Supplier for investigation.• Co-ordinate for complaint documentation sample availability from Country Organization (CO) toCMO (Contract Manufacturing Organization), as and when required.• Perform queries in QMS tools as per the SOPs.• Perform Quarterly complaint trending and reporting.• Conduct investigation for complaints delegated to Quality Operations Partner.• Perform the role of QA approver for complaints delegated to Quality Operations Partner.• Complete the assigned tasks as per business need.• Participate in meetings / discussions between sites and suppliers over supplier complaints.• Reviewing of supplier investigations and closure of records in applicable QMS tool.• Management of delegated complaint hub activities in coordination with complaint hubs. Any Graduate



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