Relationship Manager

2 weeks ago


Chennai, Tamil Nadu, India Equitas Small Finance Bank Full time
Job Description

- Develop and maintain strong relationships with customers to understand their financial needs and provide tailored solutions.
- Identify new business opportunities and generate leads through networking, referrals, and market research.
- Conduct thorough analysis of customer financial data to determine the best mortgage options for them.
- Collaborate with internal teams to ensure seamless execution of mortgage applications and disbursements.
- Provide exceptional customer service by responding promptly to queries and resolving issues efficiently.
- Stay updated on market trends and competitor activity to remain competitive.

Job Requirements

- Strong knowledge of retail mortgages products, including features, benefits, and risks.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong analytical and problem-solving skills with attention to detail.
- Proficiency in using technology and software applications relevant to mortgage management.
- Ability to build rapport with customers from diverse backgrounds and income levels.
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