Cruise Operations Specialist

Job Description Delivering perfection- one voyage at a time. At Vara5, we are building India's first integrated luxury travel ecosystem for the global Indian. We blend bespoke human curation with intelligent technology to craft immersive, personalized journeys across the world. Within this ecosystem, cruising will be one of our flagship categories -spanning ocean, river, and expedition partners such as Ponant, Explora Journeys, Oceania, Regent Seven Seas, Silversea, and Seabourn. As our Cruise Operations Specialist, you will manage end-to-end operational execution of cruise travel- covering pricing, booking systems, allocations, documentation, payments, and supplier coordination. This is not a sales role. It's designed for someone who understands the machinery behind flawless cruise delivery and can integrate seamlessly with a high-performing curation team from day one. What You Will Do Cruise Booking & Operations - Manage end-to-end cruise operations- from quotation and booking to documentation, invoicing, and final confirmations. - Work across systems like Amadeus Cruise, Polar Online, Cruising Power, Espresso, or equivalent GDS and DMC portals. - Coordinate with global cruise partners for confirmations, group blocks, special requests, and post-booking support. - Maintain updated rate sheets, offers, and inclusions for all preferred cruise partners. Integration & Coordination - Support the curation team by integrating cruise elements with air, hotel, and land arrangements into one seamless itinerary. - Collaborate closely with product, finance, and operations teams to ensure flawless execution and accountability. Documentation & Compliance - Ensure all documentation, insurance, and visa requirements are completed well before sailing. - Keep internal systems, CRM, and reporting dashboards updated and accurate for every booking. Issue Resolution & Troubleshooting - Proactively manage cabin changes, waitlists, cancellations, and payment holds efficiently and independently. - Uphold Vara5's service and accuracy standards while maintaining client and partner communication. What We Are Looking For - 5+ years of experience in cruise operations, contracting, or fulfillment. - Hands-on experience with luxury and expedition cruise brands. - High proficiency in cruise reservation tools and back-office processes. - Strong coordination skills and meticulous attention to detail. - Calm, structured approach to problem-solving under pressure. - Comfortable working cross-functionally with product, finance, and curation teams. Who You Are - You are detail-obsessed, process-driven, and have the discipline to thrive in high-accountability environments. - You communicate with clarity, act with reliability, and deliver with precision. - You take pride in operational excellence- where timing, accuracy, and service define success. - You bring a genuine passion for travel, excellence, and building something extraordinary. Why Vara - Earn what you're worth. We offer a competitive compensation that reflects both your craft and your contribution. - Work with global luxury cruise brands and partners who set the world standard in hospitality. - Fast-track your career - collaborate directly with founders and senior leaders shaping India's most ambitious luxury travel ecosystem. - Be part of a high-growth journey redefining travel through AI, design, and obsessive attention to detail. - Work where luxury is the standard - from the clients we serve to the culture we cultivate. Whether it's thoughtfully prepared meals for our team or a workspace that blends elegance with energy - Vara is an experience best felt, not just described So, if you want to do the best work of your life and have the best time doing it, apply now