▷ (High Salary) Customer Service Representative

4 weeks ago


Delhi India HR Yaar Full time

Job Description Job Title: Customer Service Representative Location: Rajendra Place, New Delhi Company: Insurtech CTC: 2.5 - 3 LPA Shift: Domestic process, day shift Role Overview: The candidate will be responsible for handling inbound and outbound calls to assist customers, address inquiries, and provide information about products or services. The role requires strong communication skills, a customer-first attitude, and the ability to manage calls efficiently and professionally. Key Responsibilities: - Make outbound calls to potential or existing customers and handle inbound queries. - Provide information about products, services, or offers clearly and accurately. - Record customer details and update CRM systems. - Follow up on leads, feedback, and service requests. - Maintain positive customer relations and ensure high satisfaction levels. - Meet daily and monthly call and performance targets. Requirements: - Graduate / HSC with good communication skills in English and Hindi. - 01 years of experience in telecalling, customer service, or a similar role. - Confident, polite, and persuasive phone manner. - Basic computer proficiency (MS Office, CRM tools).



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